Product Operations Manager
Metropolis
Product, Operations
New York, NY, USA
Posted on Oct 15, 2024
The Company
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
The Role
Metropolis is seeking a Product Operations Manager to lead product releases across our product ecosystem. Your mission is to drive product adoption by planning and executing high-quality product release processes. You’ll work closely with Product Managers and engineers throughout the product lifecycle, learning the inner workings of our current and upcoming products. You will work closely with functional partners, ensuring products meet the needs of our internal teams. Leveraging your understanding of our products and teams, you will develop and execute robust product testing and release plans. To execute successful product releases, you will work closely with operations, sales, and other cross-functional teams. Through this process, you will become an expert on our products and a go-to resource for cross-functional stakeholders interacting with our products every day.
Metropolis is seeking a Product Operations Manager to lead product releases across our product ecosystem. Your mission is to drive product adoption by planning and executing high-quality product release processes. You’ll work closely with Product Managers and engineers throughout the product lifecycle, learning the inner workings of our current and upcoming products. You will work closely with functional partners, ensuring products meet the needs of our internal teams. Leveraging your understanding of our products and teams, you will develop and execute robust product testing and release plans. To execute successful product releases, you will work closely with operations, sales, and other cross-functional teams. Through this process, you will become an expert on our products and a go-to resource for cross-functional stakeholders interacting with our products every day.
Responsibilities
• Define our release strategy for new products across multiple verticals in Metropolis’ portfolio
• Develop robust testing and release plans for upcoming product launches and work with Product Managers to ensure they meet the team’s objectives
• Ensure functional partners are aligned on key objectives for the product
• Lead our release execution with functional partners, ensuring teams have the required resources & training and are supported throughout the release process and beyond
• Work with stakeholders to understand and assess the impact of our products, analyzing data and sourcing & triaging feedback from field
• Communicate product updates to the broader organization, systematically driving awareness and adoption across our portfolio
• Drive continuous improvement in the relationships and communication with operations, sales, customers, and executives
Minimum Qualifications
• 5+ years of experience in investment banking, business consulting, or product management/business operations at a high-growth technology company
• Deep technical aptitude and strong interest in technology products
• Deep analytical experience - ability to use data to inform and support critical decisions
• Strategic alignment, able to bring key partners across functions together – fostering collaboration and facilitating teamwork
• Highly effective and consistent communicator - ability to clearly, succinctly, and persuasively present information to an internal and external audience
• Demonstrated ability to juggle competing priorities – you will be supporting multiple products simultaneously
• Expert in core GSuite/MS Suite Products – Excel, PowerPoint
Preferred Qualifications:
• SQL Proficiency (strongly preferred)
• Experience in bringing new products to market in a product or operations capacity
• Experience and comfort with working with executive stakeholders
• Prior experience working in Product Management or Product Operations
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $125,000.00 to $155,000.00 annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.
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Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
