Chief of Staff - Kato
Matter Intelligence
About the Job
Position: Chief of Staff (Part-Time)
Reporting to: CEO
Location: San Francisco (3+/week in person)
Company Overview
Lenders are spending $58BN annually today on hiring humans to perform manual, repetitive work for servicing their loan portfolios. This spend is ineffective - humans are expensive and they make mistakes that lead to compliance fines.
At Kato, we are building an AI-powered loan servicing platform across all communication channels to redefine how loan servicing gets done. With Kato, servicing teams can consist of a single senior operations leader that is managing Kato’s AI agents and only reviewing cases that require escalation.
We are starting today with a compliance first Voice AI agent to automate outbound loan servicing calls, and are already working with customers in the credit card, auto, and SMB lending spaces.
Kato is founded by a team with deep operating expertise in financial services and software engineering:
Pratik Risbud (CEO/Co-Founder): Former Investment Banker at Goldman Sachs and led Credit/Operations at Brex
David Zhu (CTO/Co-Founder): Former Software Engineer at Google and Engineering Manager at Brex
Kato is backed by institutional capital from Pear VC and angel investors from top tech companies such as Brex, Bridge, and Square. We are looking for top talent to join our team and power our growth.
The Role
We are looking for a driven, high impact Chief of Staff to join our team at this critical stage as we accelerate our growth and rapidly expand our customer base. As our first business hire, this role offers a fast-paced, high-growth experience with exposure to every aspect of the company.
You will be responsible for owning and leading mission-critical projects that drive the company's success. Initially, your focus will be on leading and accelerating our top-of-funnel GTM strategy. As business needs evolve, the role will expand to encompass additional responsibilities, including conducting market research and supporting fundraising efforts.
You will report directly into the CEO. This is a part-time role (20 hours per week), with the opportunity to transition to full-time with an equity stake based on performance and evolving business needs.
Key responsibilities
Collaborate closely with leadership to define and execute strategies that maximize outreach and growth
Build and manage top-of-funnel lead lists for potential customers and partners
Prospect customers via LinkedIn, email, and cold calling to generate discovery calls
Establish processes to track and continuously refine GTM efforts
Develop and refine fundraising materials, including pitch decks and investor collateral
Conduct market research (e.g. TAM analysis) to inform strategy and positioning
Build and oversee critical company operational processes
Requirements
Bachelor’s degree in Business or related field
1-2 years of professional experience, preferably in startups or consulting. Prior experience working at a startup in high-growth mode is preferred
Strong communication and organizational skills
Ability to work independently and adapt to changing priorities in a fast-paced environment
Have an “owner’s mindset” with a strong bias for action
Proficiency with common business tools, including Google Workspace (e.g. Google Docs, Google Sheets) and Microsoft Office (e.g. PowerPoint, Excel)
Why Join Us
Work with founders that have built and scaled financial products for 9+ years
Work with an innovative startup that is redefining how loan servicing is done
As our first business hire, you’ll have significant opportunities for career growth and development
Opportunity to transition to a full-time role based on performance and business needs
