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Technical Program Manager, Release

Lyft

Lyft

IT, Operations
San Francisco, CA, USA
Posted on Friday, June 7, 2024

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s engineering team is growing rapidly, and we are looking for Technical Program Managers to help us scale. Come be part of our team at Lyft focused on enabling and empowering engineering teams to deliver at scale.

Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our Technical Program Managers are technically strong with software engineering or systems engineering experience. They are problem solvers who make things happen around them by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical and do what it takes to successfully deliver key programs that have a material impact on the business.

Release TPMs specifically focus on the end-to-end delivery of client application releases to the App Store and Play Store for iOS and Android respectively. Release TPMs work across the organization to advance features through the release process. They deeply understand the development flow and own the schedule and release criteria to ensure they meet Lyft standards. Release TPMs are strong user advocates and have a responsibility to uphold the highest quality experience for our users. This role will also involve being responsible for our accessibility program enabling Lyft to build experiences that are robust for people with disabilities. You'll collaborate with engineering and cross-functional teams across the company to help us build an inclusive product and company.

Responsibilities:

  • Manage Lyft app releases on iOS and Android
  • Own the end-to-end release process across product engineering teams with a focus on ensuring on-time, high quality releases
  • Own communication + visibility into release contents, health, and quality, factoring into account product features and third party dependencies
  • Collaborate across engineering, product and design to improve processes and to establish best practices
  • Manage and build Lyft’s Beta community of testers across multiple release channels
  • Partner with various teams across the organization to ensure readiness for the release
  • Lead iterative delivery of strategic cross-functional initiatives from concept to ship, through focus, transparency, communication, visibility, and accountability
  • Leverage deep technical expertise with large-scale, distributed 24x7 production systems to build comprehensive plans, to identify risks, and to ensure smooth project launches with a goal of delighting our passengers and drivers
  • Partner with engineering, product, and business leadership to build highly collaborative teams and to enhance communication across teams and stakeholders
  • Identify and resolve systemic issues impacting Lyft engineering and aggressively take action to resolve

Experience:

  • 4+ years experience in project/program management, release management, or a technical support function
  • Excellent communication skills
  • Expertise in the software release lifecycle, using agile development processes and tools
  • Able to influence, negotiate and inspire others in a matrixed environment
  • Excellent organization, planning skills, and attention to detail
  • Experience with change management systems, test frameworks, and build systems
  • Analytical experience with delivering metrics and reports to leadership and cross-functional teams
  • Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
  • Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction
  • Experience building roadmaps, release plans, project plans with a thorough understanding of dependency management

Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesday and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected range of pay for this position in the San Francisco area is $124,000 - $155,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.