Operations Associate Compliance - London
Lime
Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.
Lime is hiring an Operations Associate, Compliance to join our Operations team! In this role you will implement best practices and lead projects that improve in and out of warehouse operations compliance and efficiency. You will partner with leads in both in and out of warehouse operations to tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride. This role is a great opportunity to be at the center of shaping the future of mobility in London!
We are looking for a results-oriented, hands-on, data-driven and entrepreneurial candidate to join our team. The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You're energized about building and scaling and being part of a forward-thinking organization.
The individual hired into this position must live within one hour from Lime’s London South Warehouse Located at: 2 Stockholm Road, SE16 3LP warehouse.
What you’ll do:
Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle including setting targets and holding the team accountable for meeting their daily targets
Develop and maintain a safe, compliant, and efficient warehouse environment by establishing clear safety and quality standards and implementing processes that enable the supply of fully operational fleet of vehicles for your region
Define and monitor KPIs that measure warehouse compliance ensuring operations are streamlined and operating efficiently
Define new processes and best practices to enhance compliance within the warehouse through cross functional collaboration with teams across the globe
Identify and escalate city-related challenges at early stages
Partner with the local Government Relations representative to manage key legal, regulatory compliance and safety issues
Maintain positive relationships between customers, regulators/city officials, employees, and Lime management to concerns proactively
About you:
1-3 years of professional work experience; ideally 1+ year of experience within an Operations position with a strong understanding of warehouse compliance
Experience leading teams or groups preferred
Excellent problem solving skills - you can solve complex problems in a logical and structured manner
Data driven in everything that you do - you must be very data centric and able to process and analyse data to solve problems, spot opportunities as well as performance trends. (SQL and G-sheets)
Work well under pressure - you must be able to handle competing demands and prioritize ruthlessly
Can-do attitude, no task is below you
Excellent communication skills
Demonstrated ownership and accountability to deliver precise and meaningful impact
An organized individual who can work independently with tight deadlines in a multicultural environment
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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance.
Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.
