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Sales Operations Manager (Contract)

LeoLabs

LeoLabs

Sales & Business Development, Operations
United States
Posted on Wednesday, February 7, 2024
About Us
LeoLabs is the world’s leading commercial provider of low Earth orbit (LEO) mapping and Space Domain Awareness (SDA) services. LeoLabs was founded in 2016 as a venture-funded spinout of Silicon Valley research pioneer, SRI International, by scientists and space industry veterans committed to securing Low Earth Orbit (LEO). LeoLabs is built on 30+ years of R&D in radar systems and satellite tracking algorithms. The team is rapidly expanding its global radar network and data services platform to help satellite operators deploy their services safely and to empower governmental space agencies with detailed visibility into the LEO ecosystem. As commercial space ventures and newly-formed space agencies from every corner of the globe compete for their place in the second space race, LeoLabs is here to address a new generation of risks and opportunities to preserve LEO for future generations.
The Opportunity
We are seeking a highly motivated and detail-oriented Sales Operations Contractor to join our
dynamic sales team. The Sales Operations Specialist will play a crucial role in supporting the sales
department by streamlining processes, analyzing data, and optimizing sales strategies. This
individual will collaborate with cross-functional teams to ensure smooth sales operations, drive
revenue growth and maximize sales efficiency. The ideal candidate possesses strong analytical
skills, exceptional problem-solving abilities, and a passion for driving operational excellence.
Responsibilities:
Sales Reporting and Analysis:
· Generate regular sales reports, dashboards, and performance metrics to provide insights into sales activities, revenue, and key performance indicators
· Conduct sales data analysis to identify sales trends, patterns, and areas for improvement
· Provide recommendations to sales management based on data insights to drive sales growth and productivity
CRM Management:
· Oversee the administration and maintenance of the Customer Relationship Management (CRM) system
· Ensure accurate and up-to-date data entry, lead tracking, and opportunity management within the CRM system
· Train sales team members on CRM usage and provide ongoing support for CRM-related inquiries
Sales Training and Enablement:
· Collaborate with the sales enablement team to develop and deliver sales training programs and materials
· Support sales representatives by providing guidance on sales processes, tools, and best practices
· Assist in the onboarding process of new sales team members, ensuring they are equipped with the necessary resources and Knowledge
Sales Forecasting and Budgeting:
· Contribute to the sales forecasting and budgeting processes by providing accurate and timely data
· Analyze historical data and market trends to assist in setting realistic sales targets and projections
· Monitor actual sales performance against forecasts and budgets, identifying and addressing any deviations
Requirements:
· Proven experience in sales operations, sales analytics, or a similar role
· Strong analytical and problem-solving skills with a keen attention to detail
· Proficiency in CRM systems (e.g., Salesforce) and sales analytics tools
· Strong experience with Excel (Must Have)
· Excellent communication and interpersonal skills
· Ability to work collaboratively in a team environment
· Proactive mindset with the ability to prioritize and manage multiple tasks effectively
· Strong business acumen and understanding of sales processes
· Experience in training and enablement is a plus
ITAR REQUIREMENTS
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be eligible to obtain the required authorizations from the U.S. Department of State. More information regarding ITAR can be found at DDTC’s website here.