Head of Project Operations
IT, Product, Customer Service, Sales & Business Development, Operations
Leanspace is a European space startup developing a state-of-the-art cloud technology that enables aerospace engineers to easily build space software. Our customers are some of the hottest NewSpace companies in the world, and also established, large space organisations. One of the key domains we work with is space operations – and the associated ground segments. Our value proposition is simple: putting together ground segments should be quick and easy. Having secured new funding and currently experiencing a strong growth in our commercial traction, we are looking to hire a number of Ground Segment Engineers, to help us improve the product, deliver to customers, and take it to the global space market. The company is based in Strasbourg, France, a beautiful and vibrant city that offers an amazing quality of life. Strasbourg is a highly international city at the crossroads of France, Germany, and Switzerland. It’s only 2 hours away from the space hubs of Darmstadt, Luxembourg and Paris. Strasbourg offers a rich culture, easy access to nature, wonderful gastronomy, and a fast-growing startup scene. The Position We are recruiting an experienced Head of Project Operations to serve the senior management team and build a strong operations/delivery culture within Leanspace. The specific purpose of the position is to implement an effective operational, financial and commercial management system to deliver projects for our customers, for our product development objectives, and for our technology research and development objectives. Leanspace operates using Agile methodologies to continually deliver value for our customers, through specific contract engagements, and through our product platform. Leanspace leverages financial resources from many different granting agencies, as well as from customer engagements and product delivery, each of which have different management and compliance requirements. Our Head of Project Operations will develop the operations team to deliver these objectives and ensure that contractual and financial oversight is maintained and that the efficiency of these projects is optimal. Duties in this role will include but not be limited to: Programme management, both internal R&D projects and client engagements, overseeing scope, budget, schedule, risks Setting up management processes, including standards & practices Contract and client relationship management Financial management, forecast, and reporting Human resources planning Agile development management (resourcing, velocity reporting, forecasting) Support to bids Support to recruitment You will provide business operations support across the company, supporting both the Professional Services and Research & Development organizations. You will lead the definition of project management practices across the company, as well as manage yourself multiple projects. As we grow, you will hire and train project managers to support you. Requirements Based in, or willing to relocate to the Strasbourg area. Minimum 10 years working experience At least 5 years of experience in project management. Formal Project management training and experience, e.g., PMP/PRINCE certification. Experience creating a Project Management organization, project control office, or similar operations organization Deep experience managing Agile Scrum teams. (SCRUM certification) Financial acumen and real experience with financial oversight and reporting of complex projects Proven ability to anticipate project issues Excellent client-facing communication skills, both written and verbal. Strong people-management skills. At least a Bachelor’s degree in a relevant engineering or management field (Master’s degree preferred) Fluent in English and French. Bonus points Experience in the Space industry. Already managed Space software projects. Already worked in a product-based company before. Experience with Agile management tools such as Jira. Experience with service management, knowledge of ITIL and ITSM perspectives and practices. Experience with ITSM tools such as Jira Service Desk, Opsgenie, BMC, etc is an asset. Experience with creating project management plans, especially in response to RFPs and RFIs. We can promise The challenge to shape practically from scratch an entire professional delivery and project organisation Work on some of the most challenging, relevant issues in space technology Create software that will be used operationally to design, build and fly satellites, rockets, and lunar missions. You will have a direct impact on the future of space. Join a fast-growth tech startup as a key employee – the best way to fast-track your career. A stock options plan that will make you become a shareholder and reap the financial benefit of our success. A family-friendly environment, high flexibility in working hours, the possibility to work remotely a large part of the time.