Your space-enabled career begins here

About us

About ParkHub

Founded in 2010, ParkHub is the US's leading event parking technology provider powering the largest venues and stadiums. This includes over 70% of pro-sports teams and managing over $3bn in revenue on their platform. ParkHub is optimising the world's journeys by providing cutting-edge enterprise technology to support the global parking industry. The company's products offer contactless payment options, real-time operational data, robust performance analytics, and leading integrations with ticketing and parking reservation providers.

About JustPark

JustPark, established in 2006, is the UK's favorite parking app, parking a car every 2 seconds and processing £100m+ of parking income for our partners each year. With 13 million drivers and more than 250,000 spaces, we're proud to work with some of the UK's biggest Local Authorities, hotel chains and car park operators. JustPark markets and monetises both unused residential driveways and under-utilised car park capacity, benefitting drivers and creating revenue for space owners.

Uniquely in the industry, we focus on both the driver and the operator experience to make parking better for all stakeholders. In addition to working with traditional parking real-estate, we also work with 10,000s of independent landlords and small businesses. We pride ourselves in our ability to provide exceptional service, a smooth onboarding process and being on the cutting edge of innovation.

Our merged organisation

Following the merger in April 2024, JustPark and ParkHub now form one of the largest parking organisations globally, serving over 20 million drivers and more than 500 B2B customers, with a combined booking volume exceeding $1 billion.

Whereas before, JustPark was purely an expert in consumer parking reservations and on-demand payments, as a combined business we are now also market leaders in providing best-in-class venue and event parking management services and business intelligence. This makes 2025 a hugely exciting time to join our business and we are looking for new team members that will help us execute on the opportunity now in front of us.

About the role

We’re looking for an Integration Tech to join our growing team working closely with the Integrations Manager and Head of Integrations to support all integrations with third party partners and vendors, both ticketing and API-based. This role will also serve as subject-matter expert and troubleshooting resource for internal teams. This is a very exciting time to join our team, as we gear up to be a global entity in the event and parking space. You'll have the unique opportunity to help scale existing processes while implementing new ideas that support our growing team. This role will be based in the US, ideally in the Dallas area.

Responsibilities:

• Be a Tier 2 Troubleshooting, act as the bridge between Support and Success teams
• Assist with onboarding and testing new and existing customer integrations
• Display expert knowledge of our integrations and internal systems
• Monitor the performance and health of client integrations through analyzing data
• Document best practices, client account nuances and help train teammates
• Assist and manage third party barcode uploads and associations in a timely manner
• Manage AYM blackout dates and rate optimization changes
• Work cross-functionally with Customer Support and Customer Success Managers to proactively identify, communicate, and resolve integration and testing obstacles
• Maintain processes and provide feedback to internal teams to help build fluid procedures and streamlined projects
• Build and maintain new locations for new and existing clients

• Excellent interpersonal skills with the ability to communicate efficiently with team members across multiple teams and levels

• Strong organizational skills
• Proficiency using Excel with common formulas and Pivot tables
• Ability to deliver results under pressure, work independently or with a team, and take ownership of assigned tasks in a fast paced environment
• Maintain a sense of urgency, ability to prioritise competing priorities to deliver results balanced with patience and flexibility to work with other team members
• Highly analytical, process-oriented, and data-driven
• Demonstrated desire for continuous learning and improvement
• Driven with willingness-to-learn in a fast-moving environment
• Positive and energetic work approach
• Prior project management experience is a plus
• Experience with project management tools such as Confluence, Asana and Jira is a plus

Investment in YOU and your wellbeing: competitive healthcare package & other wellness offerings!

• Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more!
• Recharge your batteries: lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy. Watch our video from our UK office with Julie (our very own chef and longest-standing employee)
• We look out for your family: enhanced parental leave offerings and childcare benefits
• Look after the pennies to grow the £££'s!: 401k/pension offerings & referral schemes to continue growing our team
• Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us!

Our usual interview process

• First-stage - 30-minute virtual video interview via Google Meet with the People Team to tell you more about JustPark and the role and learn more about your experience
• Second-stage - 45-minute virtual video interview via Google Meet with the Hiring Manager to get a deeper understanding of your technical skills and experience
• Third-stage - Technical task - to be completed at-home. We always make sure that the task is relevant for the role and as efficient as possible. Our tasks vary in length based on role & seniority but the task wouldn’t take longer than a max. of 3-4 hours to complete
• Final stage - A 1 - 1.5 hour (depending on seniority) final interview with your team. You’d be asked to present your technical task back to the team and you will be asked follow up questions on your approach and thinking & final-interview type cultural questions