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Senior Operations System Engineer



Grand Forks AFB, ND, USA
Posted on Wednesday, July 3, 2024

Senior Operations System Engineer

Job Locations US-ND-Grand Forks AFB
Job ID 2024-4002
Worker Category
Regular Full-Time[F]

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Position Summary, Job Requirements & Responsibilities

What We’re Looking For:

Iridium is seeking a Senior Operations System Engineer to join our System Engineering team supporting a Space Development Agency (SDA) project. As a Senior Operations System Engineer, you’ll be responsible for interfacing between the Iridium Operations team supporting the SDA and the Iridium System Engineering team in developing artifacts associated with the operations of the mesh network and ground segment. You will provide critical operations and integration support to improve our efficiency and effectiveness by implementing processes, procedures, checklists, and software tools for ground and satellite operations. Working in this role, you’ll interface with the United States government in dealing with Iridium generated and delivered System Engineering documents that govern operations at the SDA operation centers.

This position requires an active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You’ll Do:

  • Be responsible for the generation and development of System Engineering documentation as it relates to SDA Operations
  • Be accountable to the SDA System Engineering lead and act as the main liaison to the Iridium Operations lead in support of the SDA
  • Identify and autonomously implement ideas, solutions, processes, procedures, and checklists focused on continuous process improvement, more efficient operations, and reduced service impacts.
  • Manage the adjudication, approval, and coordination of discrepancy report identification and implementation
  • Maintain existing operational tool suite and develop new operational software tools and scripts of medium to high complexity, focusing on streamlined automated and mechanized satellite ground operations
  • Support cross-functional efforts and special operations projects with small team sizes spanning multiple Iridium groups with minimal external interfaces
  • Coordinate and support the testing and implementation of operations bug fixes for ground software builds
  • Support the Operations team to facilitate crew training for recurring scenarios, ops affecting upgrades, and the Operational Crew Training and Certification process
  • Surge with the System Engineering team on all efforts pertaining to SDA Operations

Experience & Education Requirements / EEO

What You’ll Need to Succeed:

  • Bachelor’s degree in engineering, Computer Science, Mathematics, or STEM related field
  • 8+ years of experience; or an equivalent combination of work experience in satellite operations system engineering, integration and test, and software development
  • Possess a passion for the Operations environment and the ability to clearly translate operational processes into system engineering artifacts/deliverables
  • Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic.
  • Have confidence and be able to easily build relationships with leadership and colleagues outside of your team
  • Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions.
  • Be proactive in providing feedback and be enthusiastic in sharing your knowledge with others.
  • Capable of prioritizing your own tasks and potentially the tasks of others while making sure deadlines are met.

Things That Would be Great if You Brought to the Table:

  • Understanding of the SDA acquisition model, SDA space constellation, and ground segment
  • Intelligence Community (IC) or Department of Defense (DoD) background
  • Working knowledge of Scaled Agile Framework (SAFe)
  • Working Proficiency of the Atlassian tool suite
  • Active/current Top Secret Security Clearance or the ability to obtain a Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active)

We’ll also need you to:

  • Travel to the SDA Operations Centers quarterly
  • Be a US Citizen

Work Environment:

This position primarily works in the company office or in a home office. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer. The role uses basic office equipment including a phone, video, computer, keyboard, mouse and printer. For meetings in-person, this position will need to be able stand, walk within the office and climb stairs on occasion.

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.


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