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Key Responsibilities

Immigration Case Management & Expertise

• Manage complex and high-priority immigration cases for employees and their family members entering, residing in, or extending their stay in Cyprus.
• Provide expert guidance on Entry Permits, MBCS, MVIS, MFR, MFR to MBCS conversions, and permit extensions.
• Review, verify, and approve documentation for residence permits, ensuring accuracy and compliance with Cyprus immigration regulations.
• Monitor application progress, proactively resolve issues, and liaise with authorities and service providers as needed.
• Maintain accurate records of immigration cases, residence permits, passport validity, and related analytical data.
• Ensure timely processing and exchange of physical immigration documents.

Stakeholder & Service Provider Management

• Act as the primary point of contact for employees, providing clear, structured, and timely immigration guidance.
• Communicate complex immigration requirements in a clear and employee-friendly manner.
• Coordinate with external providers (medical centers, insurance companies, relocation partners).
• Arrange medical examinations, transportation, accommodation bookings and extensions.
• Oversee invoice processing and payments related to immigration and relocation services.

Compliance, Advisory & Process Improvement

• Monitor changes in Cyprus immigration legislation and proactively advise employees and internal stakeholders.
• Ensure full compliance with legal, regulatory, and ethical standards across all immigration activities.
• Prepare, maintain, and regularly update relocation guides and internal documentation.
• Contribute to the improvement and standardization of immigration processes and workflows.
• Share expertise and best practices with the team; provide guidance or mentoring to junior specialists when required.
  
  

Skills, Knowledge & Expertise

• Proven experience as a Senior Immigration / Migration Specialist.
• Strong, hands-on knowledge of Cyprus immigration law and procedures (essential).
• Ability to independently manage complex and sensitive cases end-to-end.
• Excellent analytical skills and attention to detail.
• Strong organizational and case-prioritization skills in a fast-paced environment.
• Excellent written and verbal communication skills in English.
• High level of client orientation and stakeholder management skills.
• Experience working with case-management and ERP systems such as Jira, Zoho, NetSuite, or similar.

Job Benefits

• Stable salary, official employment
• Health insurance
• Hybrid work mode and flexible schedule
• Access to professional counseling services including psychological, financial, and legal support
• Discount club membership
• Diverse internal training programs
• Partially or fully paid additional training courses
• All necessary work equipment