Incident Management Group Lead
inDriver
Pakistan
Posted on Jan 22, 2026
Key Responsibilities
to be added
Skills, Knowledge & Expertise
- Experience: 4+ years in Operations Management or similar leadership roles, preferably in Customer Service, Ride-hailing industry.
- Availability: Must be open to rotational shifts
- Must be open to work in Hybrid model (Remote+office)
- Language : English Level or Regional Language Proficiency.
- Skills:
- Strong leadership and people management abilities
- Excellent analytical and problem-solving skills
- Proven experience in cross-functional collaboration and project management
- Ability to drive process improvements and operational efficiencies
- Effective communication and interpersonal skills
- Proficiency in performance monitoring tools and MS Office/Google Workspace
