Country Driver Operations Team Leader Mexico
inDriver
Operations
Mexico
Posted on Dec 9, 2025
Responsibilities
- Oversee and manage driver supply in the local market to ensure a healthy balance between demand and availability;
- Identify, build, and manage strategic partnerships to strengthen driver engagement, retention, and market positioning;
- Lead fleet related projects, including expansion planning, operational optimization, and exclusivity programs;
- Analyze driver app usage and performance to generate insights that support product enhancements and operational improvements;
- Collaborate with HQ teams to execute local digital campaigns, acquisition strategies, and incentive programs;
- Design and implement initiatives to improve driver retention, streamline recruitment efforts, and enhance the registration process;
- Monitor competitive activity and industry trends to proactively adjust local strategies;
- Manage and mentor a direct report in a supervisor role to ensure daily operational excellence and cross team collaboration;
- Leverage data to monitor market performance, track key metrics, and support data driven decision making
Qualifications
- 4 to 5 years of experience in operations or a business related role, preferably within ride hailing or delivery industries;
- Strong analytical skills with the ability to interpret data and develop strategic recommendations;
- Experience managing driver supply, fleet operations, or external partnerships;
- Proven ability to break down complex business challenges, prioritize tasks, and deliver measurable results;
- Excellent verbal and written communication skills with the ability to engage stakeholders at all levels;
- Comfortable working in a fast paced and constantly evolving environment with cross functional collaboration;
- Proficiency in Excel is required for analyzing trends and producing clear reports; knowledge of SQL is a plus;
- Experience in business development and identifying new growth opportunities within the mobility ecosystem;
- Hands on approach with comfort working in the field, especially for offline recruitment initiatives;
- Open to travel up to 20 percent within the country to support local operations and expansion;
- English proficiency (C1)