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Country Driver Operations Team Leader Mexico

inDriver

inDriver

Operations
Mexico
Posted on Dec 9, 2025

Responsibilities

  • Oversee and manage driver supply in the local market to ensure a healthy balance between demand and availability;
  • Identify, build, and manage strategic partnerships to strengthen driver engagement, retention, and market positioning;
  • Lead fleet related projects, including expansion planning, operational optimization, and exclusivity programs;
  • Analyze driver app usage and performance to generate insights that support product enhancements and operational improvements;
  • Collaborate with HQ teams to execute local digital campaigns, acquisition strategies, and incentive programs;
  • Design and implement initiatives to improve driver retention, streamline recruitment efforts, and enhance the registration process;
  • Monitor competitive activity and industry trends to proactively adjust local strategies;
  • Manage and mentor a direct report in a supervisor role to ensure daily operational excellence and cross team collaboration;
  • Leverage data to monitor market performance, track key metrics, and support data driven decision making

Qualifications

  • 4 to 5 years of experience in operations or a business related role, preferably within ride hailing or delivery industries;
  • Strong analytical skills with the ability to interpret data and develop strategic recommendations;
  • Experience managing driver supply, fleet operations, or external partnerships;
  • Proven ability to break down complex business challenges, prioritize tasks, and deliver measurable results;
  • Excellent verbal and written communication skills with the ability to engage stakeholders at all levels;
  • Comfortable working in a fast paced and constantly evolving environment with cross functional collaboration;
  • Proficiency in Excel is required for analyzing trends and producing clear reports; knowledge of SQL is a plus;
  • Experience in business development and identifying new growth opportunities within the mobility ecosystem;
  • Hands on approach with comfort working in the field, especially for offline recruitment initiatives;
  • Open to travel up to 20 percent within the country to support local operations and expansion;
  • English proficiency (C1)