Leading and improving RH Business Rhythm to analyze key metrics and KPIs, oversee the execution of strategy and related initiatives, and identify areas for improvement
Tracking progress on the CRHO’s team commitments arising from key meetings with the CEO and cross-functional leadership
Organising critical business events (RH Town Halls, RH Summit, team strategic sessions) in collaboration with the comms team and facilitate preparation of materials from the RH team
Managing Risk Operations function, ensuring risk calculation, mitigation plan ownership, seamless coordination and operational excellence
Designing and implementing operational processes to support efficiency
Acting as a trusted advisor and execution partner to the CRHO

2. Business planning orchestration:

Setting up and orchestrating a holistic business planning process linked to the financial planning process and aligned with other corporate processes across the company
Organising and facilitating reviews of P&L, business plans and priorities by the CRHO (in collaboration with the finance team)
Facilitating cascading of the company’s goals to RH division
Ensuring transparency and alignment of goals / objectives across different organizational levels

3. Leading Market Operations PMO office:

Setting up expectations for roles and responsibilities within RH Market Operations in partnership with the Senior Director of Market Operations & Supply
Setting up a clear accountability system for regional teams within RH Market Operations, including clear KPIs, their measurement and regular goals tracking
Codifying and improving current business processes, leading the development of process guidelines and execution playbooks for RH Market Operations (in partnership with the Senior Director of Market Operations & Supply)
Creating mechanisms for regular alignment and joint decision-making between RH HQ, RH Market Operations and cross-functions on strategy, local strategic priorities, portfolio of initiatives and resourcing required for effective execution

4. OPEX Budget Holder:

Managing operational expenses (OPEX) within the approved budget framework
Controlling expenditures, optimizing costs, and ensuring efficient resource utilization
Collaborating with the finance team for budget planning, approval, and adjustments
Preparing financial reports, analyzing budget performance, and forecasting future expenditures

5. P2P (Procurement to Pay) Holder for Growth:

Managing the end-to-end procurement-to-pay process to support the company’s growth strategy
Ensuring smooth coordination with internal teams and external partners for timely and efficient procurement operations
Driving process improvements in P2P, enhancing transparency, and optimizing procurement efficiency

Qualifications

7+ years of experience in business management, project management, operations, or a Chief of Staff role within ride-hailing, technology, consumer, or industrial sectors
Consulting background with a focus on business processes or experience in scale-ups is a plus
Demonstrated success in project coordination, with proven ability to manage stakeholders and lead cross-functional teams across multiple departments
Strong understanding of budgeting, financial and business planning, and performance tracking
Track record of analyzing and streamlining business processes to improve efficiency
Strong strategic and analytical thinking skills, capable of balancing big-picture vision with hands-on execution
Comfortable working in fast-paced, ambiguous environments and balancing multiple priorities simultaneously
Exceptional communication skills, both written and verbal, in English and Russian

Conditions & Benefits

Health insurance with oncology coverage and life insurance included in Cyprus
Hybrid or remote work mode
Access to professional counseling services, including psychological, financial, and legal support
Diverse internal training programs
Partially or fully paid additional training courses
All necessary work equipment
Fitness club membership discount