Director of Driver Operations Growing Markets
inDriver
Operations
Paphos, Cyprus
Posted on Jun 26, 2025
Responsibilities
- Proven experience in operational management within emerging markets or regions, preferably in ride hailing, logistics, delivery, or e commerce.
- Strong analytical skills.
- Ability to formulate hypotheses, analyze data, and identify root causes of issues.
- Hands on experience launching and scaling processes or products from scratch.
- Ability to work in a fast paced, dynamic, and ambiguous environment.
- English proficiency at Upper Intermediate level or higher, able to lead calls, write reports, and communicate with local teams.
- Experience working with cross functional teams and building operational processes.
- Willingness to travel (up to 30% of the time).
Qualifications
- Manage global supply operations, ensuring stable growth in driver related metrics and overall operational efficiency.
- Diagnose issues and identify root causes of declines in key operational metrics (new and active drivers, their activity, number of fleet vehicles etc).
- Initiate and execute tactical hypotheses to restore and scale the drivers operations.
- Support local teams and partners, working closely with top local contributors.
- Work regularly with analytics, preparing insights, recommendations, syncs, and reports.
- Contribute to the development and adaptation of regional growth strategies.
- Coordinate with cross functional teams including Product, Marketing, Analytics, Support, and Government Relations.
Conditions & Benefits
- Health insurance with oncology coverage and life insurance included
- Hybrid work mode and flexile schedule
- Relocation package offered for candidates from other regions
- Access to professional counseling services including psychological, financial, and legal support
- Diverse internal training programs
- Partially or fully payed additional training courses
- All necessary work equipment
- Fitness club membership discount
