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Specialist of RCC

inDriver

inDriver

Almaty, Kazakhstan
Posted on Jun 4, 2025

Responsibilities

  • The position is responsible for performing operational tasks and monitoring for all our cities in all regions.
  • Completing incoming tasks.
  • Scaling functions within the inDrive app.
  • Monitoring KPIs by cities in all regions.
  • Monitoring service metrics and incoming complaints.
  • Completing tasks for Mobility and Delivery verticals.

Qualifications

  • Higher education.
  • English proficiency at Intermediate level or higher
  • Confident user of Excel.
  • Basic understanding of IT processes and/or experience working with statistical data is an advantage, but not required.
  • Stress resistance, fast learning, ability to work with large amounts of information.

Conditions & Benefits

  • Stable salary, official employment.
  • Health insurance.
  • Hybrid work mode and flexible schedule.
  • Relocation package offered for candidates from other regions.
  • Access to professional counseling services including psychological, financial, and legal support.
  • Discount club membership.
  • Diverse internal training programs.
  • Partially or fully paid additional training courses.
  • All necessary work equipment.