Specialist of RCC
inDriver
Almaty, Kazakhstan
Posted on Jun 4, 2025
Responsibilities
- The position is responsible for performing operational tasks and monitoring for all our cities in all regions.
- Completing incoming tasks.
- Scaling functions within the inDrive app.
- Monitoring KPIs by cities in all regions.
- Monitoring service metrics and incoming complaints.
- Completing tasks for Mobility and Delivery verticals.
Qualifications
- Higher education.
- English proficiency at Intermediate level or higher
- Confident user of Excel.
- Basic understanding of IT processes and/or experience working with statistical data is an advantage, but not required.
- Stress resistance, fast learning, ability to work with large amounts of information.
Conditions & Benefits
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexible schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully paid additional training courses.
- All necessary work equipment.