Fraud Management Team Leader
inDriver
Accounting & Finance
Almaty, Kazakhstan
Posted on Apr 17, 2025
Fraud Management Team Leader
, Almaty · ·
The Fraud Management Team Leader is responsible for leading a team focused on fraud risk prevention, detection and analysis across User Acquisition and Marketing Promo Checks.
This position plays a key role in aligning operational efforts with the company’s overall fraud risk strategy, ensuring process transparency and fostering a proactive and data-informed team culture.
Responsibilities
- Lead and manage a team of fraud specialists responsible for User Acquisition and Marketing Promo Checks.
- Develop and implement missing fraud prevention frameworks for user acquisition and marketing campaigns.
- Identify potential fraud risks across the user recruitment process and marketing campaigns.
- Build, improve and control operational processes to detect and prevent fraud in user registration and activation flows.
- Oversee creation and updates of fraud stop lists; ensure timely sharing of findings with relevant teams.
- Build and maintain dashboards for fraud monitoring, cost-saving analysis and conversion tracking.
- Analyze suspicious patterns, conduct investigations, and escalate critical cases for further action.
- Collaborate with regional, business, product, marketing, Tech, and analytics teams to ensure alignment in fraud detection strategy.
- Report key findings and trends to management and support strategic decision-making through clear presentations.
- Business analysis on current fraud prevention processes.
- Monitor industry trends and emerging fraud techniques to stay ahead of fraudsters.
- Follow fraud prevention KPIs and regularly prepare reports to top management.
- Implement missing fraud detection systems to prevent fake driver applications, identity fraud, and referral abuse.
- Work closely with KYC (Know Your Customer) and AML (Anti-Money Laundering) teams to ensure a robust driver verification process.
- Research of missing AI/ML fraud detection tools to implement flag suspicious driver applications and onboarding activities.
- Protect marketing budgets from fraud by identifying fake clicks, bots, and ad fraud.
- Support internal fraud investigations jointly with the Internal investigation team related to user onboarding and marketing campaigns.
- Collaborate strongly with legal, compliance, finance and risk teams to take action against fraudsters.
- Use data analytics and machine learning models to detect fraud patterns and anomalies.
- Regularly assess fraud trends, suspicious activities, and financial losses due to fraud.
- Prepare reports of findings and recommendations to the direct manager.
- Work with Product & Tech divisions to integrate fraud detection tools, geofencing, and AI-driven monitoring systems.
- Automate fraud prevention processes to reduce manual intervention and improve accuracy.
- Drive continuous improvement in anti-fraud controls, data integrity and operational efficiency.
- Mentor and develop team members, ensuring high performance and professional growth.
Qualifications
- Bachelor's degree in Business, Risk Management, Security, Finance, Compliance or a related field.
- Professional certifications in fraud risk (e.g., ACFE, ACAMS) are highly desirable.
- Training in project management, data analysis or risk assessment preferred.
- 4–6 years of experience in fraud risk management or a related field.
- Strong experience with fraud detection in performance-based environments (e.g., user acquisition, promotions).
- Experience in cross-functional project coordination, particularly with marketing, product and operations teams.
- Familiarity with building or overseeing fraud detection scripts, dashboards and reporting pipelines.
- Experience managing teams and delivering process improvements in fast-paced environments.
Conditions & Benefits
- Stable salary, official employment
- Health insurance
- Hybrid work mode and flexible schedule
- Relocation package offered for candidates from other regions
- Access to professional counseling services including psychological, financial, and legal support
- Discount club membership
- Diverse internal training programs
- Partially or fully payed additional training courses
- All necessary work equipment
