3117BR

United States

Job Description

Desired Skills

Are you interested in how surveying instruments work? Like working with your hand on computers, optics, electronics and mechanics? Leica is seeking an individual to fill an immediate opening in our Lawrenceville, Georgia facility. Training and certification will be provided by Leica.

SUMMARY: Maintains, repairs and calibrates high definition surveying equipment (including Reality Capture devices, Lidar, and Mobile Mapping).

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Perform service diagnostics and assist in the preparation of estimates.
• Repairs equipment as required.
• Complete equipment adjustment and cleaning services as assigned.
• Checks service diagnostics programs and makes recommendations.
• Supports service and sales personnel
• Supports customer and support personnel
• Answers customer inquiries related to service issues
• Adheres to Leica service protocols

SUPERVISORY RESPONSIBILITIES: Not Applicable

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: Associate's degree (AA) in Electronics or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business information, procedure manuals and service protocols. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Certain positions/locations may require bilingual skills.

MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY: Ability to gather information, diagnose and apply the solution to technical problems.

PHYSICAL DEMANDS: The position generally requires sitting at a work bench, speaking on the telephone and working at the computer for a majority of the day. Therefore, the individual must be able to sit, reach for materials, use hands to handle and feel work items, and finally, listen and talk. A majority of the lifting involved would be items up to fifty pounds. Some lifting of items 50 - 100 pounds is required. The position requires vision requirements including the ability to adjust focus or adjust the object to bring it into sharp focus.

WORK ENVIRONMENT: This position works under normal office conditions with no exposure to fumes, outdoor weather conditions, or toxic chemicals. The noise level is that of a business office with moderate noise due to computers, printers and light traffic.

TRAVEL REQUIREMENTS: Some travel for training may be required, but in general, minimal travel is required once past the initial training period.

COMPUTER SKILLS: Strong computer skills, including software/hardware installation and configuration and troubleshooting under Windows. Proficiency with Microsoft Office, specifically Microsoft Excel, Word and PowerPoint.


This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than at “at will” employment relationship.

Job Family

Technical Service & Support

Employment Type

Professional

City

Lawrenceville, GA