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Summary

Hexagon's Manufacturing Intelligence division is seeking an Application Engineer on a remote basis.
At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.

Description:
Works closely with the Support & Service Manager to meet customer needs and expectations. Provide prompt, comprehensive, professional application & support services to RADAN’s existing customers. Responsible for the implementation of the various training, integration, and supported software plugins made available to RADAN end-users in a timely and professional manner.

Job Responsibilities

• Major:
  • Provide Technical Support services - 70%
    • Field General RADAN Questions
    • Laser & Punch Questions
    • Tier 1 Tube and Bending Questions
    • General Network and Setup Questions
    • RADAN/Radbend Installs
  • Provide Technical Expertise – 30%
    • Onsite Functional Training
    • Onsite Machine Integration
• Secondary:
  • Report Modifications
  • Plugin Support
  • Machine Configuration and Post Installation

Qualifications

• High school diploma required; BA or Technical Degre preferred
• Ability to travel up to 30%
• Highspeed internet connection
• MS Office Suite
• Possess advanced technical and software skills of product lines supported
• Takes the initiative to provide excellent customer service.
• Ability follows all policies and procedures.
• Ability to contribute to and actively promote a teamwork environment.
• Communicates effectively to support organization and process change.
• Shows conscientious attention to detail.

Skills

• RADAN CAD/CAM, RadBend, RadTube
• SOLIDWORKS, Solid Edge, Inventor, Creo
• General programming and SQL skills
• NC and G-Code
• Machine operation
• Practical sheet metal experience with laser, punch, tube cutting, and forming
• Quoting
• ERP/MRP/MES

Physical Demands

- Employee must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform essential job functions, absent undue hardship.

· Frequently in a stationary position for long periods of time; occasional bending/kneeling

· Manual dexterity required for keyboard use, operating office equipment, grasping objects

· Regularly move around the office and factory floor

· Occasionally lift and/or move up to 50 pounds

· Specific vision abilities required include close vision, depth perception and adjust focus

· Frequently communicates with other employees and customers

Work Environment

Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship.

· Primarily an office setting, with occasional visits to the factory floor

· Office is clean, orderly, properly lighted, and ventilated

· Office noise levels are considered low to moderate

· Factory noise levels are considered moderate

· If required, PPE will be provided

· May require travel up to 30%

Benefits

Exceptional Medical, Dental, Vision insurances
Health Savings Accounts with employer contribution (HSA)
Flexible Spending Accounts (FSA)
401k Plan with generous employer match
Generous Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement