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Quality Specialist II

HERE Technologies

HERE Technologies

Quality Assurance
Navi Mumbai, Maharashtra, India
Posted on Monday, June 3, 2024

Quality Specialist II

Job Locations IN-Navi Mumbai
Requisition ID
Quality & Processes

What's the role?

As a Quality Specialist II, you will be providing expert business analysis on projects and product quality to enable product and process reengineering within Data Engineering and Operations (PLARFORM FOUNDATION). You will utilize Risk-Based thinking along with advanced analytical and problem-solving techniques to lead project teams to develop and implement quality processes and improvements. You will be working with division stakeholders within the organization to coordinate activities as they relate to processes and operating models.

Further in this role, you will:

  • Apply advanced analytical and problem-solving techniques to facilitate process improvement efforts to enable timely resolution of Customer/Internal issues
  • Review/analyze quality results and undertake trend analysis and Facilitate/lead root cause analysis for project teams or groups within PLATFORM FOUNDATION
  • Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review
  • Support on various process and project-level assessments along with facilitating/leading ISO Audits.
  • Driving and enabling the culture of Risk-based thinking and Change management across the business unit.
  • Enable / support cross-functional/organizational project teams to develop and implement improvement actions to help reduce customer complaints

Who are you?

  • Bachelors degree
  • Strong Project Management skills
  • Risk-Based Thinking, Ability to adapt and manage Change, Agile Practitioners
  • Strong analytical and problem-solving skills and experience with implementation and administration of
  • Quality Assurance metrics and processes. ISO 9001 Lead Auditor Certification, CMMI, Six Sigma Green
  • Belt Certification will add more value, Black Belt (Preferred)
  • Experience with Quality Control Systems and Tools (e.g. Statistical Process Control) is strongly desired.
  • A dynamic team member with a proven track record in demonstrating self-motivation, individual leadership, and self-initiative.
  • The ideal candidate will seamlessly blend their ability to excel independently with their dedication to collaborative teamwork, fostering a positive and driven work environment
  • Exposure to various Business Excellence models and implementation (EFQM, Malcolm Baldrige, etc.) (Preferred)

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.


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