We determine fair compensation for each position by considering market rates, qualifications, experience, and location.

This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.

Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

• Options for medical, dental, and vision coverage for employees and dependents (for US employees)

• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

• 401(k) with 3% company matching

• Unlimited PTO

• Daily catered lunches in our San Francisco office

At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential.

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.

About Us

At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.

From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.

What the job involves:

We are currently seeking a highly organized and NetSuite-savvy Field System & Operations Coordinator to join our operations team. You'll play a key role in ensuring smooth daily operations by managing all ERP transactions within NetSuite. This includes overseeing inventory, processing sales orders, and coordinating projects. We're looking for a candidate with a strong understanding of inventory control, order fulfillment, and project management principles, coupled with NetSuite expertise.

Key Responsibilities:

• Manage all aspects of NetSuite administration, including user setup, configuration, and ongoing maintenance.

• Optimize stock availability by managing inventory levels, replenishment, and allocation.

• Process sales orders efficiently and accurately, encompassing order entry, fulfillment, and shipment tracking.

• Facilitate seamless order processing and fulfillment by collaborating with cross-functional teams (sales, finance, warehouse).

• Utilize NetSuite for project management, including setup, budget tracking, and milestone monitoring.

• Develop and maintain clear documentation, SOPs, and training materials for NetSuite processes.

• Coordinate scheduling for installations, repairs, and maintenance, effectively communicating with both subcontractors and clients to ensure timely and efficient service delivery
  

Required Qualifications:

• Bachelor's degree or equivalent experience in a relevant field.

• 1 year of relevant experience.

• Strong understanding of inventory management, sales order processing, and project management principles.

• Demonstrated proficiency in NetSuite system administration, including user setup, configuration, and potentially customization.

• Excellent analytical and problem-solving skills to troubleshoot technical issues and implement solutions.

• Meticulous attention to detail and exceptional organizational skills to manage multiple tasks simultaneously.

• Strong communication and interpersonal skills to collaborate effectively with various teams and stakeholders.