We determine fair compensation for each position by considering market rates, qualifications, experience, and location.

This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.

Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

• Options for medical, dental, and vision coverage for employees and dependents (for US employees)

• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

• 401(k) with 3% company matching

• Unlimited PTO

• Daily catered lunches in our San Francisco office

At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential.

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.

About Us

At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.

From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.

This position will follow a Hybrid work model at the HQ Office in San Francisco or be Remote in New York


What The Job Involves

In this role, you will work with all stages of the customer engagement, from helping explore the requirements, to ongoing application of our technology to address the customer needs. The Solutions Engineering team coordinates engineering with business teams and customers to align project scoping, delivery, and execution. The team will be on the ground, to support the technical needs and functional requirements of our customers, and work with teams across Hayden AI to build solutions for real problems.

Responsibilities

• Work with cross-functional teams to scope, plan, and implement technical projects with engineering.

• Communicate technical information in a clear and meaningful way to customers.

• Respond to and lead technical investigations in the field.

• Assess the application of new use cases for new and existing customers.

• Effectively communicate project status and progress through concise, articulate engineering and executive reports and presentations, catering to both client and internal stakeholders.

• Lead field projects and the execution of client programs.

• Monitor and review product performance data to detect anomalies before they affect customers.

Qualifications

• B.S. in an engineering discipline or equivalent.

• 8+ years experience in integrated hardware/software Solutions engineering, Application engineering, or similar roles.

• Experience leading the overall project efforts of at least 5 new products in production.

• Strong technical background in connected cloud connected device software, edge computing, data as a product, machine learning, and fleet management.

• Experience working closely with multidisciplinary technical teams to drive customer solutions.

• Knowledge of tools and techniques for managing complex project development through its entire lifecycle.

• Experience leading technical teams across multiple locations in the field.

• Experience with the public transportation domain is a plus.

• Experience delivering innovative technologies to government agencies is a plus.

Compensation Range: $193K - $227K