Business Operations Analyst
Grubhub
Why Work For Us
Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
About The Opportunity
Grubhub is looking for an innately curious, data-driven Business Analyst to join our Corporate and Campus Business Operations team. The Campus org helps colleges, resorts, stadiums and more improve service and enhance operations by creating a branded space in the Grubhub app. By showcasing their on-premise restaurants in a digital environment, campuses can improve labor efficiency and elevate their guest experience. The Corporate org is responsible for connecting companies to their favorite local restaurants. With group ordering, catering and corporate-friendly features like budgets, rules and consolidated billing, feeding the office has never been easier.
In this role, you will use a deeply analytical approach to support projects such as expanding restaurant supply, enhancing the client experience, and optimizing strategic marketing campaigns and investments. To succeed you should approach work like an owner. You will be handed tough problems with limited context, and you’ll be expected to ask smart questions and move things forward with little additional direction.
The Impact You Will Make
Leverage large, potentially messy data sets to derive insights which stakeholders across the company can leverage to capitalize on key areas of opportunity
Identify trends and shifts in customer behavior related to the release of new programs and products, and make recommendations for improving retention
Analyze performance of lifecycle marketing campaigns (acquisition, product marketing, CRM) to develop strategic insights informing marketing investments and optimizations
Create reports and dashboards to inform and empower everyone on the team to make better decisions
Drive ad-hoc analyses for cross-functional teams including Sales, Operations, Customer Success, Marketing, and Care
Be curious! Find data nuggets, trends, and other analytical goodies that help us grow faster and generate more profit.
What You Bring to the Table
Bachelor’s degree in a technical or analytical field
2-4 years of experience in an analytical role; start-up, e-commerce, or technology background a plus
Strong analytical skills with an ability to dive deep, summarize, and communicate important data
Ability to solve ambiguous problems and make sense of complex and interconnected systems
Critical thinker with strong analytical skills (SQL, Excel, and Tableau)
Track record of driving results on cross functional teams
Excellent written and verbal communicator
Comfortable working in a fast-paced environment with ambitious goals
Base Salary
Colorado: $86,500 - $97,000
Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!
Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
