Merchant Partner Coordinator
Grubhub
Why Work For Us
Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
About The Opportunity
This role is essential for supporting Grubhub’s Strategic Team by ensuring smooth operations and successful collaborations for exclusive merchants and prospects. The Merchant Partner Coordinator will be responsible for content creation, cross-functional collaboration with different teams for ad hoc asks, and tracking exclusivity milestones.
The Impact You Will Make
Work closely with Sr. Leadership and account managers for exclusivity tasks and requests; provide real-time support while SPM’s are in market
Partner with the legal team to customize and finalize amendment agreements for exclusive partners;
Maintain accurate records of partner contracts and agreements
Create social media templates and posts and marketing materials for merchant partners
Coordinate logistics for partner promotions and events such as announcement cards
Track and report on key performance indicators (KPI’s) related to partner engagement such as promotions or DAG performance
Pull and analyze reporting for account performance, transactions, and other important data sources
Think outside the box to come up with creative solutions to ad hoc requests from our partners (QR codes for delivery bags, signage/marketing materials that fit the merchant’s needs)
What You Bring to the Table
2+ years in a customer facing, content creation or marketing role
Strong communication and interpersonal skills
Project management and organizational abilities
Ability to work efficiently and effectively in a cross-functional team
Detail-oriented with strong tracking and reporting skills
Meet quick deadlines and turnaround times
Self-starter with the ability to handle multiple requests for different merchants
Experience working with Canva a plus
Base Salary
Illinois: $51,500
Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!
Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
