Manager, Sales Programs
Grubhub
Why Work For Us
Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
About The Opportunity
Join our passionate and collaborative Rev Ops team, and contribute your expertise to ensure accurate and efficient commissions processing, driving the success of our revenue-generating teams. Your analytical mindset, attention to detail, and commitment to process improvement will make a significant impact on our organization's growth and profitability.
We're looking for an experienced Manager to join our high-performing Revenue Operations team leading our compensation programs. In this pivotal role, you'll be at the heart of our sales compensation process, ensuring accurate, efficient, and timely commission payouts. You'll leverage your expertise in commissions calculations, data analysis, and cross-functional collaboration to empower our sales teams and optimize our compensation strategies.
This isn't just about crunching numbers; it's about making a tangible impact on our go-to-market success by building and refining compensation plans that motivate our revenue-generating teams to achieve their goals. If you're ready to take on a challenge where your contributions are highly visible and valued, this is the perfect opportunity for you.
The Impact You Will Make:
Commission Management: Oversee the end-to-end sales commission process, including design, data validation, calculation, reconciliation, and payout.
Data Analysis & Reporting: Conduct in-depth analysis of sales performance and commission data to identify trends, variances, and opportunities for optimization. Generate insightful reports for sales leadership and finance.
System Administration: Leverage and optimize our commission calculation tools and systems to ensure efficiency and accuracy.
Cross-functional Collaboration: Partner closely with sales leadership, finance, HR, and other stakeholders to understand commission plan designs, address inquiries, and resolve discrepancies.
Process Improvement: Identify and implement process efficiencies within the commission operations function, focusing on automation, scalability, and accuracy.
Salesforce Integration: Utilize Salesforce to extract necessary data, track sales performance, and ensure alignment with commission calculations.
Policy, Documentation, and Compliance: Contribute to the development and documentation of commission policies, procedures, and training materials.
Issue Resolution: Investigate and resolve commission-related inquiries and disputes in a timely and professional manner.
Project Management: Participate in and lead projects related to commission plan changes, system enhancements, and process improvements.
What You Bring to the Table:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Minimum of 8 years of experience in commissions operations, sales analytics, or sales operations, with a strong focus on commissions calculations and processing.
Strong proficiency in data analysis, advanced Excel skills (e.g., pivot tables, VLOOKUPs, complex formulas), and experience with commission calculation tools/systems.
Proven ability to work effectively with sales teams and cross-functional stakeholders, understanding their needs and translating them into operational execution.
Exceptional attention to detail and a high degree of accuracy in data processing and financial calculations.
Strong communication skills, with the ability to explain complex commission concepts clearly and concisely to non-technical stakeholders.
Demonstrated ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced, dynamic environment.
Proficiency with Salesforce CRM
Prior experience in process improvement and project management methodologies.
Got These? Even Better
Compensation Certifications (Certified Sales Compensation Professional (CSCP®) or Certified Compensation Professional (CCP®))
Project management certification (CAPM or PMP)
Process Improvement certification (Lean Six Sigma Belt Certification)
Experience using Spiff Sales and Commission Software
The base salary range for this position is below:
New York: $128,00-134,000
Illinois: $115,200 - $120,600
Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!
Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
