Your space-enabled career begins here

Why Work For Us

Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

As a member of the Implementation team, you will drive the growth of the organization by ensuring that new customers are successfully onboarded efficiently, which is a complex process with many moving parts, people, and vendors. This role will be responsible for working with internal and external stakeholders to deploy campuses or new shops. From setting up/configuring hardware to building out what our shops/menus will look like. Becoming a knowledge expert will allow you to achieve success.

The Impact You Will Make:

• Develop deep expertise in Campus Dining on GH's systems and equipment
• Create an exceptional, personalized service experience for Campus Dining on GH partners
• Facilitate execution of all onboardings and train customers on the product
• Collaborate with stakeholders to configure our hardware and work through shop set up/routing
• Make recommendations based on feature requests and bugs reported by users or partners
• Be a key partner and making sure all campuses/shops are set properly
• Works through new deployments
• builds/configurations/meetings/audit packages/monday.com updates
• Works through setting up our partners with needed hardware
• Tickets & escalations to help with bringing our operation live in different shops or campuses
• Pre-live
• Up to 2 weeks post-live
• Helps design and implement menus by building out our shops we help to deploy
• Consults with users to determine appropriate hardware and software needs and assists in placing orders
• Installs updates and configure features for workflow
• Prepares reference material for users by drafting operation guides
• Create menus
• Cross-Team collaboration to ensure teams are hitting due dates
• Advise Campus dining merchants on menu offerings, visibility, and areas that need optimization. This requires you to be analytical but also pragmatic when it comes to finding incremental solutions that can show immediate value
• Dive in and contribute to other business areas as needed/appropriate

What You Bring to the Table:

• Education Requirement: Highschool GED
• Excellent written language skills, including spelling, grammar, syntax, and other mechanics
• Analysis skills
• Application Support
• Attention to detail
• Operations system knowledge
• The ability to work and learn independently, as well as collaborate with larger teams
• An uncanny knack for spotting tiny errors
• Excellent organizational and time management skills
• Great communication skills, both written and verbal ability to manage multiple deadlines simultaneously
• Comfort with technical systems, both familiar and unfamiliar

The base salary range for this position is below:

Colorado: $22-23/hr

Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

And Of Course, Perks!

• Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Free Meals. Our employees get a weekly Grubhub credit to enjoy.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.