People Operations Business Partner

Grab

Grab

People & HR, Operations

Bangkok, Thailand

Posted on May 27, 2026

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The People Operations (Pops) team is at the heart of Grab's mission to revolutionise transportation and financial inclusion in Southeast Asia. We are dedicated to finding, nurturing, and retaining the remarkable talent that drives our success and innovation.

Get to Know the Role

As a People Operations Business Partner (Pops BP), you will play a strategic role in aligning business objectives with partners and employees across departments. You will act as a strategic advisor, providing end-to-end HR expertise across organisational effectiveness, talent acquisition, performance management, career development, employee relations, compensation, and workforce planning. This expertise will ensure our people strategy creates a measurable impact on our organisation. This is an individual contributor role based in Bangkok, reporting to the Country Head of People Operations, Thailand.

The Critical Tasks You Will Perform

Strategic Business Partnering:

  • You will diagnose complex problems by connecting insights and challenges across teams, swiftly addressing risks and opportunities with strategic insight.
  • You will offer thought leadership to influence business decisions and align people programmes with organisational values through organization effectiveness, workforce management and drive more business productivity.
  • You will guide managers through performance management cycles, rewards, retention, and talent development.
  • You will promote inclusion, teamwork, and high performance.

Strategic Learning & Development

  • You will identify skills gaps within business teams and work with regional L&D team to tailor development programmes
  • You will partner business leaders to create succession plans and identify high-potential employees for development
  • You will lead implementation of country wide L&D initiatives, ensuring they align with overall business strategy and culture

Technology and AI Leadership:

  • You will foster innovation, encouraging technology adoption across all levels, embracing and promoting the philosophy that every Grabber is a technologist
  • You will lead AI-driven HR programs to enhance efficiency and employee experience.
  • You will use generative AI tools to analyse data, automate tasks, and improve decision-making.
  • You will champion HR innovation, positioning Grab as a leader in AI integration, enhancing productivity while maintaining a human touch in People business partnering.

Workforce Planning and Data Analytics:

  • You will guide workforce planning, align resources with goals, and address skill gaps through training.
  • You will oversee talent deployment and anticipate future needs.
  • You will use People metrics to guide necessary data-based decisions and changes

Qualifications

What Essential Skills You Will Need

  • 8+ years of HR experience, with at least 5 years in human resource business partnering in industries such as FinTech, hyper-growth companies, or banking and finance.
  • Great at talking to others and building trust and credibility across all levels.
  • Experience with HRIS systems and People analytics tools such as Power BI, to extract workforce insights and present data to leadership.
  • Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
  • Familiarity with employment laws and regulations, and knowledge of cultural landscape in the markets we operate in.
  • Leadership and strategic thinking skills, with experience leading digital transformation or AI adoption in HR processes.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

See more open positions at Grab