Manager, Account Management
Grab
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.
Job Description
The Day-to-Day Activities:
Build relationships/partnerships with merchants and manage their performance on GrabFood.
Manage an account management team by leading, coaching, and supporting through technical & commercial knowledge, communication transparency, winning spirit, and performance acknowledgment.
Keep abreast of the market and industry situation and competitor activity in order to revise and develop strategies to meet market changes and merchants’ requirements.
Qualifications
The Must-Haves:
Bachelor's Degree in any field
Preferably at least 5-10 years of sales and account management experience in the FMCG or e-Commerce industry.
Excellent interpersonal, communication, and strong internal and external selling and negotiation skills.
Showcases passion and leadership. Team player and self motivated.
Strong organizational & analytical skills.
Ability to collaborate effectively within a multifunctional environment.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
