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Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Grab for Business team focuses on providing solutions tailored for corporate clients. We offer services like ride-hailing, food delivery, and logistics, all designed to enhance employee productivity and improve business operations.

Get to Know the Role

We are looking for a Senior Accounts Associate to join our Grab For Business (GFB) team in Ho Chi Minh, Vietnam. You will grow main client relationships, increasing sales, and ensuring customer satisfaction for our portfolio of global food and beverage products.

You will report to Manager, Strategic Partnership - OneGrab.

You will work onsite at HCMC.

The Critical Tasks You Will Perform

• Develop relationships with assigned important accounts, serving as the primary contact
• Analyze market trends and customer need to identify growth opportunities within existing accounts
• Create compelling presentations to clients, showcasing our products and solutions
• Collaborate with teams to ensure delivery of products and resolution of customer issues
• Monitor and report on goals for assigned accounts
• Develop and implement account- strategies to exceed sales targets
• Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients and team members
• Negotiate contracts and agreements to maximize profitability while maintaining client relationships
• Participate in industry events and networking opportunities to expand our presence in the Vietnamese market

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Marketing, or related field
• 3+ years of experience in key account management or similar role in the food and beverage industry
• Experience managing main accounts
• Proficiency in customer relationship management (CRM) software and Excel (can perform complex functions)
• Experience researching and generating leads
• Experience establishing communication and engagement with prospect
• In-depth understanding of the Vietnamese market and culture
• Knowledge of global food and beverage industry trends

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.