Demand Operations Associate
Grab
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to know the Team
You will sit within the Demand Operations team of GrabFood and GrabMart. It is an established team responsible for leading crucial projects that affect the lives of our demand in Indonesia. Your team will be made up of different functions focusing on demand operations. If you are looking for an opportunity to work with some of the brightest minds in this industry and affect society, then you should join our team!
Get to know the Role
Part of the core GrabFood Demand team. Support cities and central Demand strategy planning to perform demand operations in effective and efficient approach by identifying operational pain points, developing internal process and initiatives. You will be reporting to the Manager and the role will be fully based onsite at the Headquarter office.
The Critical Tasks You will Perform:
- Develop and improve operational processes for new and existing campaigns
- Collaborate with cross-functional teams to operate campaigns
- Gather insights to improve product capability and efficient operations process for supporting demand planning.
- Prepare regular reports on campaigns participations and team key performance indicators achievement
- Lead and optimize productivity of a large team across various campaign operations functions.
Qualifications
What Essential Skills You Need:
- Bachelor's Degree
- Min. 2+ years of experience in Operations
- Strong communication skills in English & Bahasa
- Advanced proficiency in Ms Excel / Google Sheet
- Experience in planning and executing complex tasks
- Ability to work effectively in a fast-paced, team-oriented environment
- Excellent problem-solving abilities with strong attention to detail
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
