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Deskripsi Perusahaan

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility

These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Uraian Pekerjaan

- Reporting line directly to City Sales Manager
- Collaborate with City Ops Team, City Growth, & Marketing Team to execute merchant operational excellent, Best campaign strategy, & Marketing strategy
- Leading a team of Account Managers to manage top merchants and in charge of merchant allocation for his/her team
- Responsible for managing each team's call plan & monitoring & also day to day things to do + review D+1 on morning briefing
- Make plans on how to achieve target for each AM with clear instruction based on data
- Be responsible for team performance and in charge of guiding the team growth
- Back up AM with dealing on Hard dealing merchant & give solution on how to pitching and convince merchant
- Regular role play to be done especially when facing new changes & need to be refreshed on how the role play can ensure correct action was taken when AM was infield
- Give insight on how the result of ongoing campaign and to suggest / give feedback on how to make it better & proposing campaign that can do better than existing / additional
- Convey feedback / complain from merchants & AM & act as 2st layer of problem solver for the merchant
- Make sure all AM's Portfolio participate on campaign in order to achieve the topline target
- Be responsible to understand all ongoing campaign and do random checking to ensure AM understanding
- Rechecking visit / call list that was executed by AM to make sure all call plan made & also monitoring update is realtime and accurate
- Act as business consultant for AM & hard dealing merchant supposedly if AM can't handle the merchant & think of better sollution that can be given at the moment
- Make sure of AM's merchant outstanding to be paid
- Make sure all of central initiative / Project can be executed well infield & give insight on the feedback from field / team
- Good Manner

Kualifikasi

2+ Years of Experience in leading sales team, commercial and prior experience with leading an end-to-end sales cycle
Proficient with analytics and fluent with tools which help you achieve a clear understanding of data sets
Experience on managing a team
Experience establishing communication and engagement with prospects your ideas and suggestions in a clear and succinct way
Fluent in both Bahasa & English

Informasi Tambahan

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.