Business Excellence Assistant Manager, Logistics
Grab
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The Logistics ID team is a fast-growing team responsible for scaling up the Logistics vertical business in Grab Indonesia. We identify and meet the needs of customers, driver partners and partners within the Logistic landscape. We are made up of go-getters who create strategies and bring them to live by working collaboratively across multiple partners. If you are looking to learn and understand multiple facets of our business from demand generation, supply management, financial analysis, product management, marketing, operations to even fraud & risk analysis, then you should join our team!
Get to Know the Role
We are looking for a Business Excellence Assistant Manager, Logistics to become a central point of the team to create strategies and bring them into live. We are looking for someone with structured thought process and experiences in large-scale growth projects especially in the Logistics sector, but if you believe you have what it takes then we'd love to hear from you either way. This role is required because the team needs to create guidance and monitor projects undertaken by multiple stakeholders to meet its goals. In return, you will learn an array of functional competencies, which would allow you to assess our performance holistically. You will be reporting to the Business Excellence Manager and be based onsite in our Head Office in Jakarta.
The Critical Tasks You Will Perform
- Work within Logistics Business Excellence Team to create budget preparation guidance for the team by collaborating with multiple stakeholders to identify main levers.
- Monitor P&L performance against budget, providing analysis and commentary on trends
- Monitor market trends and provide first layer of analysis on the market dynamics
- Gather and translate raw sets of data into insights and plans
- Gather industry and competitive insights to support demand-led and supply-led projects.
- Analyze main trends in customer, driver, and partner satisfaction scores, providing recommendations for improvement.
- Participate in business scale-up programs, working with multiple stakeholders to turn strategy into applicable items.
Qualifications
What Essential Skills You Will Need
- Bachelor's Degree from business management, statistics or any related field
- Proficiency to communicate in English
- 4 years of experience in business analyst/ business excellence or in management consulting/ strategic planning
- Industry insights in on-demand or 3PL logistics, would be advantageous
- Foundation in data query/manipulation using SQL.
- Preferably have the experience of using R, Python or other tools for statistical analysis
- Project and stakeholder management skills
- Experience in data analysis and simulation
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
