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Software Engineer, Backend - Content Moderation Team



Software Engineering
Petaling Jaya, Selangor, Malaysia
Posted on Thursday, July 4, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Meet your team:

Your team: The Content Moderation Team

At Grab, we believe that AI and machine learning will play a vital role in keeping our users safe. Our content moderation team uses ChatGPT and in-house ML models to evaluate and label user-generated content. This helps us to identify and remove harmful content, while also ensuring that high-quality content is promoted.

As a backend engineer on our team, you will be responsible for building the infrastructure around in-house and remote ML models, as well as the upstream systems that support them. There are opportunities to learn how to train ML models or how to scale a distributed system.

This is a great opportunity for people hungry to work on high traffic LLM systems.

Be part of something bigger:

We're inviting passionate engineers to join our mission. As a part of our team, you'll be creating value for our consumers and partners, and making a tangible difference across Southeast Asia.

The role:

As a BE engineer, you will be responsible for developing and integrating our machine learning models, as well as the infrastructure that supports the models for text, image, and video content for all of Grab's product families. You will also work closely with our business, product and content moderators to ensure that our models are effective in labeling content and Grab stays compliant with local and global regulations.

Day-to-day activities include:

  • Design backend ML services with a focus on low latency, cost reduction, and scalability in Golang and Python.
  • Design large-scale data systems, leveraging data modeling and machine learning algorithms to continuously optimize our content evaluation strategies.
  • Collaborating with teams across Grab to ingest and evaluated user generated content
  • Engaging in service capacity and demand planning, software performance analysis, tuning, and optimization.


What we're looking for:

  • Experience with ML infrastructure or high traffic and high latency systems
  • Proficient in at least one of the following languages: Python, Go, C++, Java, etc.
  • Excellent written and verbal communication skills in English, and strong willingness to communicate and coordinate with others from different culture and language backgrounds.
  • Self-motivated, fast learner, and great team player.

The plus points:

  • Overseas study or work experience.
  • Expertise in open source tech stack such as Database, Redis, Kafka, Spark, etc.
  • Expertise in public cloud (e.g. AWS, Azure) and familiarity with cloud native architecture.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.