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Manager, Communications

Grab

Grab

Marketing & Communications
Jakarta, Indonesia
Posted on Thursday, July 4, 2024

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know our Team:

The Communications Team is responsible for upholding the company’s reputation and driving the company’s narratives with the objectives of increasing positive conversation, engagement, and sentiments toward the company. Whether speaking to media and online influencers, industry commentators, or the wider community, the Communications Team is the voice and gatekeeper of Grab.


As a strategic partner to various business functions in Grab, the Communications Team helps to drive their business objectives by ensuring that both internal and external stakeholders understand and support Grab’s vision and business strategy, including but not limited to corporate partnerships, new products, partner programs, marketing campaigns, and internal programs.


Get to know the Role:


As Southeast Asia’s leading superapp, Grab’s core businesses include mobility, food, package and grocery delivery services, mobile payments, and financial services. We are looking for an agile, self-motivated, and creative individual who will lead proactive public relations campaigns, who is passionate about the fast-moving changes technology enables, and the positive impact it can create for people in Indonesia.

The Head, Communications will work with key stakeholders from business, marketing, and public affairs teams to develop communications strategies, and execute PR plans to drive business goals and make Grab a relatable brand to our stakeholders, including the government.

The day-to-day activities:

  • Create, implement and manage public relations programs that are in line with the company’s vision and business objectives

  • Monitor legislation and policy activities, and work with the Public Affairs team to analyze the potential impact on the company

  • Oversee PR program in Grab Indonesia territories

  • Proactively pitch stories and create multi-format content to promote Grab

  • Organize events and other activities to support the company’s government relations goals

  • Manage our media and influencer advocacy program

  • Manage and pre-empt issues and crises

  • Build and maintain strong working relationships with Grab business stakeholders and management, and manage their profiling

  • Manage the PR agency according to budget and business requirements

  • Analyze metrics to determine the output and value of PR results and use the data as a critical planning tool

Qualifications

The must-haves:

  • About 8+ years of experience in public relations; government and corporate PR experience preferred

  • Strong working knowledge of Public Affairs principles and practices

  • Proven ability to work with cross-functional teams including government relations, legal, product, marketing, and partnership teams

  • Excellent command of Indonesian and English (written and spoken)

  • Experience working in a high growth company and fast-paced environment

  • Experience working in a regional and integrated team advantageous

  • A creative and collaborative self-starter who can work independently, hands-on team player, and self-motivated

  • Strategic thinking and inherent drive and curiosity to push new angles and ideas

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.