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Head of Product, Search and Personalization



Posted on Tuesday, June 4, 2024

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Search and Personalization team’s mission is to help consumers discover everything on Grab that is relevant, even when they don’t know what they are looking for. We are seeking a dynamic and experienced product leader with product management, people leadership and ML/AI experience.

This individual will be responsible for all of Grab’s consumer-facing ranking, recommendations and search features. You will also be creating the next generation of Gen AI products for consumers to engage with Grab.

Day-to-day activities

  • Set and drive the product strategy for the team
  • Collaborate with multiple senior stakeholders across Grab and other companies.
  • Make data-driven decisions based on complex, interdependent factors.
  • Identify user problems and leverage AI to solve them, while providing a solid product experience.
  • Influence company leadership towards the next set of bold bets using Generative AI.
  • Concisely communicate sophisticated ideas and drive alignment among leadership and key team members.
  • Oversee and manage Grab's user-generated content (UGC) and reviews, ensuring a seamless integration with ranking, recommendations, and search features.


  • Over 10 years of product management experience, with machine learning experience
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable growth strategies.
  • Excellent communication skills and the capacity to convey complex technical concepts to a diverse audience.
  • A track record of managing and delivering projects that enhance user engagement and business performance.
  • Prior experience leading teams and directly managing & growing product managers

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.