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Principal Product Manager - Online Delivery (Affordability)Malaysia



Posted on Monday, November 20, 2023

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team

The Affordability & Growth product pod is a key constituent of the Grab Food team. We focus on designing innovative solutions to make the platform more affordable for consumers and, in doing so, serve new segments across Southeast Asia. Our core
focus is to persistently minimise service costs and transfer those savings to our valued consumers, thereby making a significant difference in their lives.


The team comprises a diverse group of individuals who share a common passion for enhancing the consumer experience on Grab. If you're seeking a challenging opportunity to contribute to one of the leading Super Aps in Southeast Asia, we invite
you to become a part of our dynamic team!

Get to know the Role

We are hiring a Principal Product Manager to work on growing Grab’s Food consumer base. We are looking for individuals who are customer-centric, able to think holistically and systematically, and are great team players.

  • You are customer-centric, able to discover and empathise with customer pain points, and experienced in crafting delightful products that are easy to use.

  • You are able to use data to drive decisions, measure product performance, communicate impact, and get buy-in from senior executives.

  • You are a master communicator who will work to bring teams together, manage multiple stakeholders, and drive alignment and decision-making.

  • You are disciplined and understand that product management is both an art and a science.

The Day-to-Day Activities

  • Lead a pod comprising engineering, data science and design to define an ambitious growth strategy, develop and maintain a prioritised product backlog, and execute on delivering great user experiences.

  • Be comfortable with rapid hypothesis testing to identify and validate growth opportunities.

  • Work with product marketing, operations, and other stakeholders on innovative and well-defined go-to-market plans.

  • Ship minimum-loveable-products based on quantitative and qualitative data on user behaviour and experimentation.

  • Define success metrics and consistently measure the impact of your work.

The Must-Haves

  • 7+ years experience in senior product management roles at a tech software company, with demonstrable success in launching new products/features with clear impact;

  • Demonstrated experience in product-led growth, including funnel optimisations and leveraging tech to scale process improvements.

  • Experience working on app-based consumer products.

  • Experience working with Engineering and Data Science teams to launch products/features based on machine learning.

  • Excellent written and verbal communication skills.

  • Excellent analytical skills and creative problem-solving skills.

  • Empathy for users and a drive to discover and resolve their pain points.

  • Excellent business acumen, customer-centric, team and results-oriented.

The Nice-to-Haves

  • Bachelors in computer science, software engineering, information technology, business, finance, economics, or related fields.

  • Demonstrated success in online food ordering, grocery ordering, e-commerce or mobile consumer products at scale.

  • Solid ASEAN/ APAC exposure.

  • Entrepreneurial or startup experience.

  • Experience working with distributed teams.

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.