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Regional Senior Analyst, Finance Operations (Billing)Malaysia



IT, Accounting & Finance, Operations
Posted on Saturday, November 18, 2023

About Grab

Grab is Southeast Asia's leading super app - providing transportation, logistics and financial services. We aim to solve key problems in the region and improve the lives of millions through technology. 

Life as a Grabber means succeeding in a culture of passion and innovation. We are hungry to make a difference, and recognise that good decisions often come from the heart. We are humbled by our communities, and are proud to serve them with honour. We come from all over the world, united by a common goal to make life better everyday for our users. If you share our mission of Driving Southeast Forward, apply to be part of the team today!

About the Team

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes. 

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

About the Role

We are looking for a responsible self-starter who can take on day to day responsibilities with little supervision. As a Regional Senior Analyst, Finance Operations, you would be responsible for our Regional Billing Operations, encompassing the preparation and review of Month End Close billing submissions together with investigating and resolving complex client issues.  You will also function as the liaison between the local business and accounting/collections teams to maintain proper accounting, reporting and timely Account Receivable collection for GrabAds’ various business initiatives. 

Your day-to-day responsibilities would include:

  • Investigate and resolve billing-related queries from Country Sales Teams and internal stakeholders

  • Ensure that monthly invoicing operations are carried out in an accurate and timely manner

  • Collect and transform relevant operational data from various sources from the business (automated and manual systems) into billing, cost, and other financial templates for month-end financial recording and invoicing.

  • Reconcile Sales Pipeline with actual delivery information for improved business forecasting and performance. 

  • Perform various tasks related to processing of billing and intercompany (inclusive of netting and settlement activities) transactions, including investigation, resolution, collection, and escalation of issues in a timely manner

  • Work with Local Finance Teams to reconcile transactions by comparing and correcting data

  • Suggest ways to improve GrabAds’ billing and collections processes

What do we need?

  • Strong background and in-depth experience in financial operations with a solid foundation in accounting principles and terminology, including accruals, credit notes, and intercompany transactions.

  • Previous exposure to the technology industry, demonstrating a sound understanding of the unique aspects of finance operations within this sector.

  • Advanced proficiency in Excel, including Pivot tables, Index Match, If functions, etc.

  • Excellent problem-solving skills to investigate and resolve billing-related queries.

  • Exceptional attention to detail and ability to manage multiple tasks and priorities effectively.

  • Strong communication and collaboration skills for effective interaction with cross-functional teams and stakeholders.

  • Self-motivated and adaptable with the ability to thrive in a fast-paced work environment.

  • Experience working with diverse regions is a definite plus.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.