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Manager, Regional Operational RiskPhilippines



Posted on Tuesday, November 14, 2023

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team

More than 6 in 10 Southeast Asians are unbanked or underbanked today. Grab Financial Group aims to change that by empowering everyone with simple, transparent, and flexible financial products. For example, GrabPay provides seamless point-of-sale (POS) system for merchants and a trusted mobile wallet of choice in Southeast Asia for payments such as in-store purchases, Grab transactions and fund transfers.GrabFinance focus on extension of Micro credits to drivers, agents and merchants in Grab’s ecosystem so they can realize their fullest potential. 

GrabFin Risk team is a combination of a strong talent pool sitting in its Regional Hub (Singapore) and focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. 

Get to know the Role

The Regional Operational Risk team is responsible for setting up the Operational Risk Management Framework, steering the relevant policies and procedures, overseeing implementation of the framework across the region, and working closely with the country teams in shaping technological and risk methodology improvements for all the markets. 

We are looking for a Regional Op Risk Manager who will be responsible for implementing the Operational Risk Management Framework and coordinating various Operational Risk Management activities across multiple business verticals under GrabFin.

The Day-to-Day Activities

  • Drive the implementation of the Regional Operational Risk Framework along with Enterprise Risk Management Framework across multiple business verticals in all local markets;

  • Assess risk exposures and control gaps for any new business initiations and establish robust monitoring mechanism for new business launches;

  • Take initiative in design, enhance and generate regional risk profile reports and dashboards such as Key Risk Indicators or risk heat map;

  • Review and analyze Operational Risk incidents, coordinate and challenge Risk and Control Self-Assessment to further identify any potential risks and strengthen existing controls;

  • Conduct back testing of control effectiveness and efficiencies, uncover insights and identify key areas for improvements;

  • Work closely with other functions regionally or in country to deep dive on core Operational Risk issues and prioritize automated mitigation needs; 

  • Contribute to continuous Operational Risk system and tools improvement;

  • Promote strong risk-oriented culture across GrabFin.

The Must-Haves

  • A good degree with at least 8 years of experiences in financial services sector.

  • In-depth understanding of Op Risk management or audit methodologies specific to Wallet/Payment system/FinTech company.

  • Strong communication and presentation skills, with excellent stakeholder management capability.

  • Strong analytical skills with the ability to collect, organize and analyze significant amount of information with attention to detail and accuracy.

  • Team player with the ability to work independently to manage and deliver projects within tight deadlines.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Forward together

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Equal opportunity

Grab is an equal opportunity employer. We owe our success to the talents of our globally-diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies

Grab does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Grab employees or other parts of the business. Grab will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.