Your space-enabled career begins here

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives – from any location – for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar’s cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

What we offer:

• Work/Life Balance: Paid Time Off, Paid Holidays
• Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program

Job Summary:

The Manufacturing Support Engineer provides the primary interface for troubleshooting Globalstar Test and Manufacturing Equipment between Globalstar and Contract Manufacturers (CM).

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Develop and operate PCBA test equipment and test fixture software for electronic products.
• Operate PCBA labeling equipment and workflow.
• Provide technical support between Globalstar and the CM by responding to tickets and communicating with CM Engineers and Technicians directly through WeChat.
• Support root cause analysis and problem resolution for any product related issues at the contract manufacturing site or sub supplier. Examples include, but are not limited to:
  • SMT, testing, assembling, packing
  • Production equipment (jigs, test chambers, etc.)
• Confer with manufacturing and design engineering personnel to resolve testing problems such as product or system malfunctions.
• Analyze and interpret test data and prepare technical reports for use by engineering, manufacturing, and management personnel.
• Control/facilitate factory documents, such as BOM, ECO, PVR, SOP and drawings.
• Generate Production Variance Requests (PVRs) for any temporary product design change that is needed to keep the factory operating until an ECO can be generated.

Skills and Competencies:

• Experience with National Instruments LabVIEW, TestStand
• Experience with Electronic Hardware Design using Altium or similar designer
• Experience with Python, Java, HTML, CSS, and JavaScript Desired
• Experience automating and troubleshooting rack instruments (spectrum analyzers, DMMs, power supplies, GPS simulators, PXI/PXIe Chassis)
• Solid broad-based knowledge of analog, digital and RF circuits.
• Ability to read electronic schematics and layouts.
• Experience with commissioning test equipment and troubleshooting root causes for tester vs product issues
• Experience with relational database schema definition and query design/optimization
• Familiarity with common communication protocols (Ethernet, RS232, GPIB, etc.)
• Understanding of RESTful service design
• Familiarity with GitFlow, continuous integration/delivery, etc.
• Must maintain a high level of energy and positive attitude through challenging situations and project demands.
• Willingness and enthusiasm to work both independently and within a team environment.
• Ability to effectively manage time and prioritize tasks
• Basic understanding of SMT process

• Basic understanding of plastic injection molding
• Experience in manufacturing environment
• Fluency Desired in Mandarin, Vietnamese, and English

Education, Experience, and Licenses/Certifications:

• BS, in Electrical Engineering or Computer Engineering preferred
• Three years of experience in an engineering position OR 1 years experience and a Masters Degree relevant to Electronics Design and Manufacturing.
• Must have applied experience with LabVIEW, National Instruments TestStand, SQL and other test equipment Software in an automated factory environment
• Proficient with RF Instruments such as Network Analyzers, Spectrum Analyzers and Power Meters
• Experience with SolidWorks and ability to read mechanical design drawings
• Experience developing front end web portals with HTML, CSS or JavaScript desired
• Experience with Linux operating systems desired
• Experience with Raspberry Pi, Beaglebone or other single board computer platforms desired
• Experience with fundamentals of radio applied through work or HAM radio operations
• Experience with overseas Contract Manufacturer operations/management and willing to travel overseas for Contract Manufacturer site visits and equipment commissioning

Physical Requirements:

• Willingness and ability to travel to contract manufacturing sites as needed
• Willingness and ability to work after regularly scheduled hours as needed
• Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
• Ability to operate the equipment used for the job
• Ability to lift 15 pounds at times
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Marginal Functions:

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.