Overview
We are seeking a full-time Team Leader Business Analysts and a Business Analyst in our Olathe, KS location. In this role, the mission is to provide mobile and web applications and services that are easy to use and maximize the full interaction potential of all Garmin products. In this role you will be a working Team Leader of Business Analysts. contributes to the BA documentation process, trains and coaches new and existing BAs, acts as a point of escalation for project issues, and handles all HR management responsibilities. This role also includes day-to-day responsibilities such as gathering, documenting and effectively communicating user requirements for complex projects across multiple strategic channels with multiple stakeholders. As well as serving as a functional Product Owners for projects, working with stakeholders to drive application/technology solutions and related business processes.
Essential Functions
- Set the tone for the team environment and build healthy team relationships
- Interview, hire, and train new associates as directed by DI product management
- Participate in college campus interviewing and other recruiting activities as needed
- Directly supervise BA team members with daily observation, assuring appropriate attendance, and providing assistance to team members
- Periodically review requirements to ensure DI BA standards are met, and look for coaching opportunities
- Work with Human Resources to address employee relations issues as needed including writing and conducting annual performance evaluations
- Manage conflict inside and outside of team
- Assist in negotiating priority of features and resources between product owners when conflicts arise
- Communicate project status, risks, issues, and scope changes to DI management (Project Owner role)
- Participate in design reviews as necessary, assuring proper attendees and proper coverage of topics, imparting lessons learned and best practices to all who attend
- Act as the point of escalation as a proxy product owner for DI apps and DI to ensure that we are taking the best interest of DI apps into consideration
- Work with project team to coordinate resolving roadblocks
- Monitor progress of the team in meeting product requirements and scope compliance
- Ensure the team meets overall development goals in accordance with the PDP or market requirements and ensure project milestones are met
- Partner with stakeholders to determine strategic channels roadmap
- Understand and communicate the business impact of issues and how they relate to engineering-owned solutions
- Actively encourage collaboration and professionalism in a team environment with other Garmin associates to achieve goals
- Actively implement continuous improvement on an enterprise level for business processes and engineering business analysis processes
- Proactively identify and contribute to the resolution of ancillary discrepancies and conflicts between interdepartmental applications and strategic channels on an enterprise level
- Serve as the go-to subject matter expert for application/technology solutions and related business processes within the enterprise
- Provides functional product ownership and leadership to ensure enterprise stakeholders requirements are met.
- Provide reliable solutions to a wide range of difficult problems, including evaluation of new technologies to improve existing functions
- Manage development and documentation of requirements from multiple global Garmin product managers using use cases, scenarios, complex and perhaps conflicting business workflow analyses
- Identify interdependencies between projects and overall business strategies and facilitate aligning them to benefit Garmin
- Collaborate directly with co-located and remote development team members
- Work with mobile app and web development teams along with API team to implement features and products
- Collaborate with device engineering team to support new services
- Work closely with UX design team to create the best customer experience
- Collaborate with QA team to define test cases and assist with testing efforts
- Collaborate with legal team to ensure Garmin is following privacy guidelines
- Attend bi-weekly sync meetings, PID meetings, and showcase demos as an active participant
Basic Qualifications
- Bachelor of Science Degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business or another relevant field AND a minimum of 5 years relevant experience
- Demonstrated ability to effectively manage technical human resources
- Demonstrated ability to work well with others under challenging circumstances
- Must have solid experience as a BA for either mobile- or web-related projects
- Mastery of business analysis principles and methodologies and ability to apply and adapt them into requirements that meet business needs
- Demonstrated facilitation and leadership expertise in the development of product/concept development plans
- Proven track record in successfully executing projects of any scale or complexity
- Superior analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Demonstrated strong and effective verbal, written, and interpersonal communication skills in a cross-functional setting with business partners
- Ability to work independently with a high degree of competency
Desired Qualifications
- Agile/Scrum methodology experience and/or training
- Experience with JIRA
- Experience with product management and business development
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
