Overview
We are seeking a full-time Team Leader Marine Inside Sales at Garmin's U.S. headquarters in the greater Kansas City area. In this role, you will be responsible for directing and coordinating activities of the Marine Inside Sales team that is responsible for building relationships and growing sales with marine dealers and OEMs, to promote the Garmin brand, and increase market share.
Essential Functions
- Lead a team of Marine Inside Sales Reps with diverse capability levels across various account types to include dealer, distributor, and OEM sales
- Directly supervise Inside Sales members with daily observation, assuring appropriate attendance, and providing assistance to team members with day to day issues and meeting target numbers
- Observe daily team and individual functions, continually looking for ways to improve and develop for better efficiency, new ideas and personal growth
- Interview and hire new associates as directed by department management
- Oversee training and mentoring of associates in the art of Sales and Customer Service
- Maintain open and honest communication with both team members and departmental leadership
- Motivate the team and build healthy relationship with each team member
- Update and implement new policies and marine programs as needed
- Run and analyze reports and develop action plans for both teams and individuals
- Manage multiple special projects as assigned by department management
- Work with Sales Directors and Sales Managers to assist with marine sales team needs
- Conduct regular individual and team meetings to align on goals, performance, business trends and needs, market requirements, project milestones, and development opportunities
Basic Qualifications
- Bachelor's Degree OR an equivalent combination of education and relevant experience
- Demonstrated focus on service with capability to lead by example
- Demonstrated proven track record in meeting established goals
- Demonstrated leadership in individual and team situations in current role
- Must be team-oriented, possess a positive attitude and work well with others
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- Demonstrated ability to work well with others under challenging circumstances
- Must possess knowledge of Garmin’s product lines and customers
- Ability to prioritize and multi-task in a flexible, fast paced and challenging environment
Desired Qualifications
- Minimum of 3 years of Garmin experience
- Minimum of 1 year of experience in Garmin Inside Sales
- Previous supervisory / leadership experience
- Fully knowledgeable in all aspects of order entry system with a thorough understanding of Oracle management and Electronic Data Interchange (EDI)
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Employment Benefits
