Overview
We are seeking a full-time Manager Quality in our Olathe, KS location. In this role, you will be responsible for planning, directing, and coordinating product/software quality activities and staff to ensure that product testing and customer objectives are accomplished within schedule and funding guidelines.
Essential Functions
- Provide strategic leadership and organizational planning for a global quality organization
- Review project status/reports, provide feedback/direction to the engineering staff as needed, and facilitate communication with top management and other departments
- Continuously evaluate and provide feedback on Garmin’s product development process to ensure appropriate participation and empowerment of the teams
- Review staffing requirements based on product plans and direct recruiting efforts or assignment of resources based on approved plans
- Work with Engineering management to establish budget framework required to support the product testing function based on staffing requirements and capital equipment required to support product and/or software testing activities
- Provide leadership to Quality Team Leaders and make provisions for the training and evaluation of software quality staff
- Drive continuous improvement of test processes including metrics
- Participate in selection/deployment of product and/or software quality related tools and procedures
- Ensure optimal communication with customers (internal and external as applicable)
- Coordinate/define team activities based on the priorities and competencies of Team Leaders and associates
- Mentor Quality Team Leaders responsible for product and/or software quality assurance activities
- Encourage and demonstrate the Garmin culture throughout the organization
- Directly supervise team members by setting the tone for the team environment and providing individualized coaching, training and mentoring along with planning, assigning and directing work along with writing/conducting annual evaluations
- Participate in recruiting activities, interview, hire, train, and evaluate performance for the team including new Quality Team Leaders
Basic Qualifications
- Bachelor’s Degree OR an equivalent combination of education and relevant experience
- Minimum of 10 years of product testing experience with documented success in managing business level projects and technical human resources, of which 3 years of Garmin team leader experience or 5 years of other relevant management experience
- Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
- Must possess experience and/or demonstrated capability in leading multiple software quality teams
- Demonstrates a commitment to success and drive to achieve project/organizational goals
- Must demonstrate a solid understanding of the complete software development lifecycle and software quality processes relevant to Garmin’s business needs
- Demonstrated experience working effectively with cross-functional teams including Legal, Finance, Engineering, Sales and Marketing, and Operations
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- Exceptional time management and impeccable business judgment and decision-making abilities
- Strong passion for Garmin, including its mission, products and values
- High level of initiative, energy and drive with a results-oriented track record and commitment to success
- Must be positive, detail/quality oriented, organized, analytical, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and lead in a fast paced, deadline-driven environment
- Proven ability to operate with discretion and protect highly confidential information
- Flexible and adaptable with an ability to envision strategic opportunities in a highly dynamic environment
Desired Qualifications
- Outstanding academics (cumulative GPA greater than or equal to 3.5)
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
