Overview
We are seeking a full-time Team Leader Human Resources Support Services in our Olathe, KS location. In this role, you will be responsible for leading support functions for a busy human resources department to ensure an excellent candidate and associate experience supporting scheduling, travel, onboarding, and administration support while ensuring compliance, reporting and analyzing processes and costs to improve support.
Essential Functions
- Leads, develops and engages support team to maintain an effective, versatile and highly capable team
- Organizes, delegates and monitors work, jointly determines goals with associates
- Provides ongoing feedback and evaluates performance
- Ensures effective support for Human Resources (HR) processes, provide process improvement data analysis for data driven decision making
- Ensures effective management of support costing
- Develops, improves and implements strategy and scope for support related projects
- Supports and project manages system improvements while partnering with other areas
- Ensures responsive and proactive customer service and support for HR/other clients
- Leads/provides a full range of administration support and troubleshoots/provides resolution of issues
- Serves as advocate for process improvement with supporting data and champions these initiatives
- Improves business support results and performance
- Proactively identifies opportunities and designs creative business solutions which align with business strategy
- Ensures compliance with HR regulations and Garmin HR policies while escalating complex issues when needed
- Applies a sense of urgency, commitment and focus on the right priorities by developing solutions in a timely manner
- Works collaboratively and professionally with other Garmin associates and provides leadership on cross functional teams to achieve departmental and business goals
- Leads reliable solutions to a wide range of difficult problems using sound problem solving techniques
- Identifies training needs of team and develops/provides necessary training to meet needs
- Reviews audits and compliance reporting to ensure data accuracy
- Documents and maintains process/procedures related to support
- Role models Garmin’s Mission, Vision, Values & Quality Policy and proactively works to improve Garmin’s image and culture
- Ability to fill-in for team associates to cover absences
- Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance
Basic Qualifications
- Bachelor’s Degree in Business, Human Resources or related field AND a minimum of 5 years work experience in Human Resources
- Demonstrated leadership abilities
- Demonstrates broad-based knowledge of Human Resources
- Demonstrated technical aptitude including Microsoft programs and HR systems
- Ability to mentor and train team members including compliance with HR related legislation, practices, programs and technologies, processes and procedures
- Demonstrates strong and effective verbal, written, and interpersonal communication skills
- Demonstrates a consistent focus on accountability and achievement of HR strategic and tactical goals with a proven track record in delivering high quality solutions on time and within the budget
- Must be team-oriented, possess a positive attitude, work well with others, be flexible/able to work in a fast-paced environment with the ability to organize/prioritize multiple tasks to meet deadlines
- Must be detail-oriented, highly motivated, self-directed, and a driven problem solver with proven success in solving difficult problems
- Demonstrates the ability to assess business situations and recommend suggestions for improving business results and team execution of HR strategies
Desired Qualifications
- HR Certification (HRCI or SHRM accreditation)
- Demonstrated experience with Applicant Tracking Systems, Travel software and online applications
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
