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Overview

At First Resonance, we're seeking a strategic and technically-savvy RevOps Manager to join our team of Resonators and optimize our revenue operations through seamless systems integration, data-driven insights, and process automation. Reporting to the VP of Finance, the ideal candidate will be a strategic thinker with a hands-on approach, adept at navigating the demands of multiple stakeholders across teams while maintaining a north star focus on data accuracy and integrity. The candidate will also demonstrate an AI-curious mindset with relation to the GTM and the broader Finance ecosystem tech stack and processes, leading solutions with an ‘AI-first’ approach to shaping our revenue operations strategy.

This role offers an exciting opportunity to drive business growth through innovative systems integration and data-driven financial decision-making. As a key member of the finance team, you'll play a crucial role in optimizing our processes and providing valuable insights to support the company's financial health and growth objectives.

Responsibilities & Duties

• Drive revenue growth by collaborating with the Go-to-Market team to develop and implement a data-driven framework that identifies opportunities and addresses challenges across all stages of the marketing and sales funnel

• Deploy visualizations and dashboards that provide actionable insights across the revenue lifecycle, including maximum visibility into the Go-to-Market pipeline, performance and spend

• Refine ICP and persona targeting for better market alignment

• Develop lead flow tracking and reporting, monitor the efficacy of campaigns and demand gen activities

• Lead forecasting and reporting on the sales pipeline - track progress, pinpoint trends and fine-tune conversion rates

• Streamline end-to-end GTM and revenue processes, leveraging AI tools for process optimization

• Maximize the performance of our GTM tech stack to help scale our entire funnel lifecycle

• Design and manage integrations between various systems, including CRM, ERP, marketing automation, billing, and financial analytics platforms.

• Ensure data consistency and flow across all revenue and finance-related systems. Identify opportunities for AI tools to support data consistency and integrity.

• Analyze current Go-to-Market processes to identify inefficiencies and recommend process / workflow improvements

• Work with GTM Executives to develop training programs on new systems functionalities and processes

• Ability to manage multiple projects related to system upgrades, new implementations, or process automations ensuring deadlines and business objectives are met

Minimum Qualifications & Skills

• 5+ years of experience in revenue operations, sales operations, marketing operations, or related roles in a B2B environment

• Strong technical background with proficiency in GTM tech stack including Salesforce, Salesforce CPQ, Hubspot, and Marketing Automation. Experience with ERP tools (Netsuite) and/or data operations is a plus

• Proven track record of scaling pipeline and revenue growth. Demand Generation and Campaign management experience are a plus

• Proficiency in data management, ETL processes, and database technologies a plus

• Strong analytical and problem-solving skills with a data-driven approach to revenue operations

• Excellent project management abilities and attention to detail

• Ability to work cross-functionally and communicate effectively with various stakeholders

• Ability to manage cross-functional requirements and sometimes conflicting requirements across different stakeholder groups

• Strong understanding of SaaS metrics, revenue models, and go-to-market strategies

• Experience in working with / modeling GTM compensation plans a plus

Desired Qualifications:

• Experience as a Salesforce Administrator

• Experience with Salesforce CPQ and/or other CPA technologies (EX - Big Machines, Conga, etc.)

• Experience with Maxio and/or Netsuite

Benefits & Perks

• Health Insurance; medical, vision, dental, & life insurance.

• Paid Parental Leave.

• Employee Stock Option Plan.

• Team outings, group lunches, open office, happy hours.

• Paid holidays, sick days.

• Flexible Friday and PTO.

• 401K.

First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce.

First Resonance participates in E-Verify. As part of our onboarding process, a new hire's Form I-9 information will be shared with the federal government to confirm they are authorized to work in the U.S.

Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location.

First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes space exploration, electric airplanes, autonomous vehicles, nuclear reactors, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery.