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Merchandising Intern (Intern)

Favor

Favor

Sales & Business Development
Austin, TX, USA
Posted on Mar 13, 2025

We are seeking enthusiastic and ambitious individuals to join our summer internship program for 8 weeks onsite in Austin, Texas. As an intern with us, you will gain hands-on experience while working alongside your dedicated mentor and building connections with various other team members.

Favor’s Merchandising team is looking for an intern to support us in ensuring our app’s menus are accurate, well-structured, and optimized for user experience. Accurate and well-organized menus contribute to an optimized ordering experience, leading to increased customer satisfaction and higher request rates. As an intern you will help reduce friction in the ordering process, minimize errors, and enhance overall operational efficiency. By developing a scalable menu audit process, this role will also support long-term improvements in menu management, ensuring consistency and quality across our platform.

Our program offers a dynamic opportunity designed to provide you with real-world experience where you will be able to further your knowledge and education. You will have the chance to learn all about the on demand delivery industry, our company culture, and build your portfolio with tangible work and results.

This is a paid, full-time, hybrid internship in Austin, Texas. Our ideal candidate is driven, hardworking, and eager to learn. If you are an active undergraduate college student looking for an engaging internship opportunity, we invite you to apply.

What You'll Do

  • Assist in creating and optimizing digital menus for merchants in our app
  • Conduct menu audits to ensure accuracy, consistency, and alignment with platform standards
  • Identify and flag discrepancies or missing items in existing menus
  • Collaborate with the content team to build a scalable menu audit process
  • Analyze menu data to provide insights and recommendations for improvement
  • Support the merchandising team with additional tasks related to menu operations
  • Assist with documentation and process standardization for future audits

Skills You Have

  • This role can help springboard your career in Merchandising and allow you to develop relevant skills for any tech career. The following backgrounds may translate well to this role: Marketing, Business Administration, Data Analytics/IT, Communications/Media Studies, Hospitality Management, or a similar mix of training and experience that you think will make you successful on our team.

Who You Are

  • You have strong attention to detail with the ability to identify discrepancies and ensure content accuracy
  • You are proficient in data analysis and Excel/Google Sheets to organize and audit large datasets effectively
  • You have the ability to collaborate with cross-functional teams, including content and operations, to improve processes
  • You have strong problem-solving skills with a proactive approach to optimizing digital content for user experience
Life at Favor
Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!
Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.
Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!
In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.
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