Associate, Strategy & Operations
DoorDash
About the Team
The Dasher Strategy & Operations team’s mission is to sustainably accelerate Marketplace growth. Using a customer-obsessed approach, we own market strategy, consumer affordability, partnerships, new value propositions, and the Marketplace homepage.
About the Role
We are hiring an Associate to support strategy development, and lead the implementation of strategic initiatives across supply, quality, pay and efficiency of our Dasher fleet - with a goal to better outcomes for Dashers, Merchants, Consumers, and to drive increased marketplace growth and profitability.
This role will report to the Head of Dasher & Logistics, ANZ, while working closely with the Head of Strategy & Operations, New Zealand. We expect this role to be hybrid with some time in-office and some time remote.
While there is no typical day for our Strategy and Operations roles, you will work on a variety of tasks such as: gathering and analyzing consumer data, translating your insights into a high-level vision and operational plan, and delivering the plan both by “do-ing” and leading cross-functional teams.
You’re excited about this opportunity because you will…
- Join us on our mission to build NZ’s leading marketplace.Empower New Zealand communities with greater convenience and earning opportunities.
- Help devise and lead the implementation of our dasher strategy in New Zealand, ultimately driving increased value for DoorDash and its stakeholders.
- Optimize key line items in our P&L, allowing for increased investment in business growth.
- Work with and lead high performing cross functional teams that have a lot of fun working together.
- Gain unparalleled learning and growth through innovative culture and business growth.
We’re excited about you because you have…
- 1-3+ years of experience in consulting, strategy, operations, technology, banking, analytics or related experience.
- Proven analytical skills and can deliver actionable recommendations - excel skills are required and competency in SQL and dashboards is preferred.
- You operate at the lowest level of detail - you are a problem solver and a “do-er”, and you inspire your team through insight and action.
- Strong business acumen - you are able to identify the “so what” from data, interdependencies between teams, and translate them into an operational strategy
- You’re a generalist – you seek exposure to different types of problems and want to try your hand at different sides of the business.
- You are a self-starter – you bias towards action and excel in a fast-paced environment and evolving business.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
