EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person on-site interview.
We are seeking a Product Manager II, Innovation to lead the discovery, definition, and validation of AI-powered experiences across our digital sales channels. This role operates at the intersection of strategy, technology, and customer experience—shaping long-term initiatives while validating opportunities that expand market share and operational efficiency. As a Product Manager II, you will play a critical role in moving core business metrics through innovative technology and AI.
This role accelerates our ability to turn AI innovation into measurable outcomes while ensuring long-term strategic investments are validated, scalable, and customer-centric.
Key Responsibilities:
Identify and shape high-impact AI opportunities across eCommerce and digital sales, including personalization, recommendations, guided selling, intelligent checkout, and support automation
Translate long-term strategic priorities into clear product hypotheses, MVP definitions, and structured learning roadmaps to validate value quickly
Partner with Design, Engineering, AI Office, and Business stakeholders to define problem statements, success metrics, and experimentation frameworks
Own the end-to-end lifecycle for early-stage innovation initiatives—from discovery and requirements through prioritization, roadmap development, and delivery
Establish KPIs and measurement frameworks to assess AI performance, customer outcomes, and overall business impact, synthesizing competing metrics into actionable recommendations
Ensure AI solutions are scalable, responsible, and aligned with enterprise platform, data, and governance standards while clearly communicating vision, progress, and insights to leadership and cross-functional partners
Skills, Experience and Requirements
Education and Experience:
- Bachelor's degree; ideally (but not required) related to product management or design
3–5+ years of experience in product management, with exposure to ecommerce, digital sales, or growth products
Skills and Qualifications:
Hands-on experience building and launching AI/ML-powered features in production eCommerce environments, including personalization, NLP, recommendations, and decisioning systems
Strong data-driven mindset with expertise in defining KPIs, designing experiments (A/B and multivariate testing), and translating insights into product decisions
Proven ability to lead 0→1 or early-stage initiatives, operating effectively in ambiguity while driving structured discovery and measurable outcomes
Excellent communication and collaboration skills across technical and non-technical stakeholders, with high EQ and the ability to navigate tension to achieve strong business results
Working knowledge of responsible AI practices, privacy considerations, model limitations, and alignment with platform or systems-level product architectures
Demonstrated curiosity and rapid learning agility, with consistent use of modern generative AI tools to enhance productivity, quality, and innovation, paired with an interest in product design and emerging AI market trends
Salary Ranges
Compensation: $83,160.00/Year - $118,800.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
