DISH Network Technologies India Pvt. Ltd is a technology subsidiary of EchoStar. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behalf of our customers.
Our product portfolio includes Boost Mobile (consumer wireless), DISH TV (direct broadcast satellite), Sling TV (over-the-top service provider), Hughes (global satellite connectivity solutions) and Hughesnet (satellite internet).
Our facilities in India are some of EchoStar's largest development centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and communications development.
EchoStar does not charge any fees to job applicants or candidates at any point during the recruitment and hiring process. We strongly advise all individuals to be vigilant and disregard any unsolicited requests for payment or personal financial information related to an EchoStar employment opportunity.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
- Requirements Leadership: Direct the gathering and analysis of complex billing requirements for new product launches, API integrations, discounting schemes etc.
- Kenan or any other billing system Configuration: Oversee the functional setup of the Kenan product catalog, including the definition of price plans, tax rules, and charging.
- Legacy-to-Optima Migration: Lead the mapping and transformation of data from legacy platforms into the Kenan/Optima ecosystem to ensure seamless billing continuity.
- Database Mapping: Utilize deep knowledge of the Kenan database schema to perform gap analysis and data validation for downstream reporting and invoicing.
- Offshore Coordination: Act as the primary bridge between business stakeholders and designers to ensure technical delivery aligns with business expectations.
- Revenue Assurance: Implement controls and audits within the billing flow to identify, investigate, and resolve any instances of revenue leakage.
- Invoicing & Bill Run Management: Define the logic for daily and weekly bill runs, ensuring the accuracy of invoice generation and successful "Bill-to-Post" execution.
- SBA Gateway Performance: Monitor the Service Based Architecture (SBA) Gateway interactions to identify and troubleshoot latency or communication gaps between systems.
- Post-Production Support: Serve as the Subject Matter Expert (SME) for high-priority production incidents, performing root cause analysis on billing errors or system timeouts.
- Participates in the Invoice validations and publish the report to the management and stakeholders.
Skills, Experience and Requirements
- Experience of 10 to 14 years in business analysis or similar role with minimum of 7 years in Amdocs Kenan or similar billing system
- Should be well versed with the Billing system configurations related to the different modules including Usage processing, Billing & Invoicing (BIP, BIF), Payments, and Journals
- Technical Tools: Proficiency in SQL for data querying and Unix for log analysis.
- Analytical and problem solving Skill: Ability to reconcile financial data between disparate systems
- Data Migration Expertise: Proven track record of mapping and migrating complex billing data from legacy systems to modern platforms.
- Advanced SQL Proficiency: Ability to write complex queries against the Kenan database schema to perform data validation, gap analysis, and troubleshooting.
- Strategic Requirement Analysis: Expert at translating vague commercial requests into precise technical specifications and Functional Design Documents (FDD).
- Offshore Team Leadership: Experience acting as a lead intermediary between local business stakeholders and offshore technical/testing teams.
- End-to-End Testing Management: Mastery of the Testing Lifecycle, including defining UAT success criteria and managing defects in tools like Jira or ALM.
- Communication & Stakeholder Management: Excellent verbal and written skills to present technical billing challenges to non-technical executive leadership.
Benefits
- Insurance and Wellbeing
- Financial & Retiral Benefit Program
- Mental Wellbeing
- Employee Stock Purchase Program (ESPP)
- Professional Development Reimbursement
- Time Off
- Team Outings
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
