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EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Reporting to a Group Digital Product Manager, you will be a member of a dedicated team responsible for digital products for new and existing customers—on boostmobile.com and the Boost Mobile mobile app. As a Senior Digital Product Manager, you will own roadmap items, collaborating with key stakeholders and cross-functional teams to align on how to solve business problems and drive deliverables from discovery to deployment in a fast-paced environment. You will juggle multiple initiatives and deliverables at once, often amid shifting priorities and limited direction, and are expected to proactively turn ambiguity into clear plans and decisive action.

Key Responsibilities:

• Drive end-to-end feature delivery, including thorough discovery, business requirements, and product design, ensuring work is fully documented, reviewed with relevant partners and approved by stakeholders
• Negotiate tactical trade-offs (scope vs. timeline) to advocate for iterative development and accelerate time to market for critical deliverables
• Own the strategic roadmap and business cases for specific product scopes, including sizing opportunities and defining KPIs and OKRs
• Lead complex, end-to-end research projects to synthesize data and insights that influence near- and long-term product direction
• Collaborate with designers, UX researchers, and analytics partners to ideate, test, and iterate on customer-centric digital experiences
• Partner with engineering (IT) to assess technical feasibility, manage technical risks, stay aware of architecture decisions, and provide feedback and clarification about requirements
• Mentor junior team members, constructively address conflict between product and business, and advocate for process improvements
• Lead the delivery of digital product solutions that align with roadmap priorities, are consistent with product and business strategy, provide customer value with an optimal user experience, and have measurable results
• Develop and execute initiatives that drive tangible business outcomes, following established Objectives and Key Results (OKRs)
• Drive continuous improvement through monitoring analytics, user feedback, and key performance indicators (KPIs)
• Maintain regular contact with key stakeholders, including senior leadership, to stay aware of their strategies, challenges, and plans; share related product roadmap items and status; and discuss problems and opportunities
• Provide hands-on coaching to junior product managers, offering guidance on discovery practices, requirements quality, stakeholder communication, and prioritization

Key partners/relationships: Business stakeholders in Retail Wireless (Digital Sales, Customer Ops, Billing & Credit), Experience Design, UX Research, E-commerce Operations, Engineering, Digital Marketing, MarTech and the Project Management Office (PMO)

Education and Experience

• Bachelor’s degree in business, technology, or a related field
• Over 5 years of experience as a senior digital product manager for web and mobile applications

Skills and Qualifications

• Experience with e-commerce and account management for a subscription-based service/product
• Strong understanding of the SDLC for web and mobile apps, as well as design thinking principles
• Experience in product strategy, roadmap planning, and product lifecycle management
• Experience working cross-functionally with engineering, design, marketing, and sales teams
• Comprehensive knowledge of web and mobile app architecture and experience building products as home-grown solutions or on a platform
• Strong diplomacy and relationship-building skills, with the ability to influence people over whom you might not have direct authority
• Demonstrated success in both enterprise and more nimble/startup cultures
• Proven ability to manage multiple concurrent projects and priorities with limited guidance in a fast-paced environment
• Experience mentoring or coaching junior product managers

• Experience with AI in in-product experiences and product management tools preferred
• Figma, Confluence, Jira experience preferred

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)