DISH Network Technologies India Pvt. Ltd is a technology subsidiary of EchoStar Corporation. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behalf of our customers.
Our product portfolio includes Boost Mobile (consumer wireless), Boost Mobile Network (5G connectivity), DISH TV (Direct Broadcast Satellite), Sling TV (Over The Top service provider), OnTech (smart home services), Hughes (global satellite connectivity solutions) and Hughesnet (satellite internet).
Our facilities in India are some of EchoStar’s largest development centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and communications development.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
● Able to perform effective Incident Management from i ncident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to follow through on actions
● Proactive issue identification and resolution
● Own the production environment, monitoring availability and ensure a holistic system health, handle application deployments
● Triage and Remediate production systems
● Resolve issues within SLA
● Achieve 90% automation and reduce manual intervention
● Be the primary operational support engineer for multiple l arge distributed critical
software applications
Skills, Experience and Requirements
● Engineering degree with 5+ years of experience in Application Support and Automation
● Strong understanding of modern monitoring and logging technologies (Logz.io, CloudWatch, DynaTrace, etc.)
● Understand microservice architecture
● Experience in Unix, Shell scripting/Python/Java, SQL, AWS, etc
● Experience in troubleshooting complex application as well as environment issues
● Excellent communication, presentation and documentation skills
● Strong experience with Intake, Problem Management, and Service Availability
Management
●Knowledge of CI/CD tools and concepts
● Knowledge of ITIL processes
● Ready to work in shifts
Benefits
- Insurance and Wellbeing
- Financial & Retiral Benefit Program
- Mental Wellbeing
- Employee Stock Purchase Program (ESPP)
- Professional Development Reimbursement
- Time Off
- Team Outings
