DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
We are seeking a highly skilled and experienced OSS Order Management Architect to lead the design, development, and implementation of end-to-end software solutions. As a key member of our Agile development team, you will play a pivotal role in shaping the future of our order management systems.
Technical Leadership:
- Architect the Future: Own the technical vision and architecture of the order management domain, aligning with business objectives
- Drive Innovation: Lead the adoption of cloud-native technologies, microservices, and AI to build scalable, resilient, and intelligent solutions
- Mentor and Develop: Foster a culture of innovation and excellence by mentoring and guiding a team of engineers
Domain Expertise:
- Deep Domain Knowledge: Possess a deep understanding of order management processes and telecommunications OSS/BSS functions
- Business-Technology Alignment: Translate complex business requirements into technical specifications and solutions
- Leverage AI: Utilize AI and ML techniques to optimize order management processes and improve customer experience
Problem-Solving and Innovation:
- Solve Complex Challenges: Identify and resolve complex technical issues, such as performance bottlenecks and integration problems
- Drive Innovation: Proactively identify opportunities for process improvement and automation, leveraging emerging technologies like AI and ML
- Data-Driven Decision Making: Utilize data analytics and AI-powered insights to make informed decisions
Team Leadership:
- Foster a Culture of Excellence: Mentor and guide a team of engineers, promoting knowledge sharing and continuous learning
- Collaborate Effectively: Work closely with cross-functional teams to ensure alignment and efficient delivery
- Embrace AI: Encourage the adoption of AI tools and techniques to improve team productivity and efficiency
Continuous Improvement:
- Stay Ahead of the Curve: Stay up-to-date with industry trends and emerging technologies
- Optimize and Innovate: Drive the adoption of best practices and industry standards, continuously improving the order management system
- Leverage AI: Utilize AI-powered tools for monitoring, anomaly detection, and predictive analytics
Skills, Experience and Requirements
Education and Experience:
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field
- 3+ years of hands-on experience developing and/or supporting telecommunications OSS platforms, with a focus on order management (COM/SOM)
- Wireless experience is a plus
Skills and Qualifications:
- Demonstrated ability to design and implement solutions using Agile methodologies
- Cloud-Native Expertise: Proficiency in cloud-native technologies (AWS, GCP, Azure), containerization (Docker, Kubernetes), and serverless computing (Lambda)
- Microservices Architecture: Deep understanding of microservices architecture and API design principles
- Data Technologies: Experience with relational and NoSQL databases, data modeling, and data integration techniques
- Workflow Orchestration: Strong knowledge of BPMN and workflow orchestration tools (e.g., Camunda, Apache Airflow)
- AI and ML: Familiarity with AI and ML concepts and tools (e.g., TensorFlow, PyTorch) to drive automation and intelligent decision-making.
- DevOps: Experience with DevOps practices, CI/CD pipelines, and infrastructure as code
- Problem-Solving and Analytical Skills: Ability to identify and resolve complex technical challenges
- Communication and Collaboration: Effective communication skills and the ability to collaborate with cross-functional teams
- Leadership: Strong leadership skills to mentor and guide team members
- Adaptability: Ability to adapt to changing requirements and technologies
- Continuous Learning: A passion for learning and staying up-to-date with industry trends
Salary Ranges
Compensation: $110,100.00/Year - $157,300.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
