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Customer Retention Marketing Specialist II

Dish Network

Dish Network

Marketing & Communications, Customer Service
Englewood, CO, USA · United States
Posted on Sep 19, 2024
Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.


Department Summary

Our marketing and advertising teams bring a unique blend of skills to tell the DISH TV and Sling TV story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our teams lend their voice to the future of communication.


Job Duties and Responsibilities

Key Responsibilities:

  • Responsible for the planning, creative direction, and execution of existing customer marketing campaigns; including email, web, transactional account messaging, and more
  • Work with programming partners such as FOX, AMC, Disney and others to understand key marketing opportunities and leverage those opportunities to drive customer engagement
  • Work cross-functionally with internal stakeholders and creative agencies to build, refine, and test marketing creatives
  • Manage and multi-task with multiple projects simultaneously with supervision
  • Build relationships enterprise-wide, and successfully work across departments to coordinate and communicate with various groups
  • Communicate project scope, goals, deliverables, and timelines effectively across technical and non-technical teams at all levels of the organization
  • Consistently monitors and reports on the project progress/status to all stakeholders and assists in issue resolution as necessary

Skills, Experience and Requirements

Education and Experience:

  • Bachelors in Marketing or related discipline strongly preferred; degree from a four-year college or university with 3-5 years or equivalent combination of education and experience is preferred

Skills and Qualifications:

  • Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate a sense of urgency
  • Strong background in developing creative marketing strategies and following through with execution and analysis
  • Excellent project management skills
  • Ability to multitask
  • Strong relationship skills to work cross-functionally and leverage different departments to meet tight deadlines and overcome obstacles

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan. All benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.